Mohammad Akthar Email & Phone Number

Sharjah, Sharjah Emirate, United Arab Emirates

Restores operations, analyse problems and recommend new procedures to prevent recurrences of system failures.Computer Hardware, networking and cabling support.Panasonic and Avaya IP PABX ConfigurationProvide excellent employee support to employee’s and related clinics by providing advice, assistance, and training in Hardware and software systems knowledge, along with excellent desktop support to over employees by professionally analysing and resolving Complex issues while communicating with customers' information and instructions clearly and informatively in accordance to their technical knowledge, which include systems such as, but not limited to VISTA, Windows XP, Windows 7, Server 2012, MSOffice 2013/2016, Local Area Networks (LANs), Wide Area Networks (WANs), network servers, RDP, servers and the equipment associated with each program.LAN and Wan configurations and troubleshootingInstallation of different and updated antivirus and security software Troubleshooting virus related issues and ensure smooth running of computer operationInstalling and troubleshooting Win 7, XP , VistaCoordinating with suppliers for all I.T equipment’sCoordinate with working staff to take backup of their work and utilise it to solve any issue ASAP.Wired/wireless/USB/Ethernet Printer configuration and sharingInstalled Win2012 Server and configured domain controller and active directory usersGroup policy modifications Configured scheduled windows backup Installation ( Windows, Ubuntu & Application Soft wares)Crimbing & file sharingPrinter installation & Printer sharing

Sharjah, Sharjah Emirate, United Arab Emirates

Sharjah, United Arab Emirates

Installation and configuration of MS Dynamics NAV client and server.Providing support to the office team and store staff on LS Retail POS module.Maintenance and Support of Dynamics NAV.NAV Database backup.User creation and Role management.LS Retail – Staff ID creation and management.Creating Discount Coupons.Experience in implementing Sales order/Purchase Order Processing and InventoryMS Dynamics NAV Inventory module, Stock take and PDT module.Testing and restoring test/live system on clientRestores operations, analyse problems and recommend new procedures to prevent recurrences of system failuresInstallation and configuration of Microsoft Power BiGenerating reports on Power BI for the requested dataExecute database queries and conduct analyses on Power BIKnowledge of SQL queries, SQL Server Reporting Services Panasonic PABX Configuration

Network Engineering, Ccna, Mcse

Secondary School, +2 Commerce

Diploma Of Education, Computer Hardware Engineering

High School, Sslc