Mohammad Ali Email & Phone Number

Ayer Ma

Wilmington, MA

✔ Managed convenience stores and gas stations in the greater Boston area by overseeing daily operations and ensuring a high standard of customer service✔ Oversaw a team of nine employees to cultivate and maintain a positive, efficient customer experience for over 400 customers daily✔ Responded to customer complaints, including issues with double-charging.

✔ Managed convenience stores and gas stations in the greater Boston area by overseeing daily operations and ensuring a high standard of customer service✔ Oversaw a team of nine employees to cultivate and maintain a positive, efficient customer experience for over 400 customers daily✔ Responded to customer complaints, including issues with double-charging.

Boston, MA

✔ Oversaw daily operations, including payroll, budgeting, banking, cost control, hiring, and staff training/development for eight employees ✔ Applied broad knowledge base in sales, account development, team leadership, and staff training to build team units and drive revenue growth✔ Improved employee performance by encouraging teamwork, strategically.

Santa Fe Springs, CA

✔ Managed databases to monitor packaging performance for over nine auto machines✔ Maintained compliance with strict safety policies and standard operating procedures