Mohammad Alsayed Email & Phone Number

السعودية

Saudi Arabia

Al Qasim, Saudi Arabia

Supervisor of Qassim area including Buridah , Unizah , Hafr AlBatin and Dawadmi stations which is the largest geographic area in NCR KSASupporting the operations of various bank ATM fleets and banking solutions likeInma bankRiyad bankRajhi bankBank AlbiladNCBSambaSAIBSHBBSFAljazira bankANBSupport other technical vendors likeNutanixVeritasCienaThis is including sites in Shaqra university, Qassim municipality, Public pension agency, Mobily data centers... etc.We are responsible for covering 650 sites across the area within specified SLA "which including 24/7 coverage for some of them".Closed calls per day increased from 1.3 before my supervision to 3.3 calls.Meeting SLA specifications increased from 50% to 97% on last year report despite COVID 19 pandemic.In my years of supervision SAMBA and RB transferred from multivendor to single vendor which mean they became 100% NCR.Using of parts per call enhanced from 60% of calls to 15% of calls.

Alexandria, Alexandria, Egypt

Alexandria branch managerresponsibilities:Directing of existing contracts.Increasing the company market share.Controlling of branch daily operations.Achievements:Branch was responsible for 2 major contracts and 5 subcontracts increased to 6 major contracts and subcontracts increased to 10.Branch yearly income increased from 50000$ to 250000$.Number of employees increased from 30 employees in 4 departments to 60 employees in 5 departments.I was responsible for the establishment of new branch in AlBuhyirah governor.

Medina, Al Madinah, Saudi Arabia

Service engineer for Diebold ATMs , Evolis and Dualis card printers in Madina area covering Yanbu , AlYutama , Hajar , Henakyah , Mahd AlThahab , Khaibar and AlUla

Medina, Al Madinah, Saudi Arabia

Computer science instructor and teacher of first year students in IT related subjects and courses

Al Madinah, Saudi Arabia

I was authorized instructor from technical and vocational training corporationWorked as instructor for below coursesICDL "International computer driving License"Cambridge International certificate in IT skills6 & 3 months Microsoft courses2 years management and administration diploma2 years programing diploma2 years network diplomaEnglish for beginners courses