Support Specialist
Current
Apr 2022 - Present
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Mohammad Anas Email & Phone Number
Technical support specialists
at
Emcode Technology
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Technical support specialists
Location
Dubai, United Arab Emirates, United Arab Emirates
Who is Mohammad Anas? Overview
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Quick answer
Mohammad Anas is listed as Technical support specialists at Emcode Technology, based in Dubai, United Arab Emirates, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Mohammad Anas.
Mohammad Anas previously worked as Support Specialist at Emcode Technology and OKTA Administrator at Wigzo Technologies. Mohammad Anas holds Bachelor Of Engineering - Be, Computer Science from Dr. A.P.J. Abdul Kalam Technical University.
Company email context
Email format at Emcode Technology
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Emcode Technology
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Profile bio
About Mohammad Anas
Around 10 years of experience in Multiple support projects.Identity and Access Management Engineer with 7+ years of experience in the field of information technology providing Identity and Access Management solutions for enterprise wide applications.Experience in implementation of Security Management tools in enterprise wide Applications to achieve Authentication, Authorization and Accountability.Experience in L2 support and integral part of the 24/7 On-call team for troubleshooting issues.Experience with using IDP initiated and SP initiated SAML profiles with different binding methods like POST, Artifact, and Redirect to deliver a custom SSO environment as per the requirement.Upgrading the SSO environment to the latest versions.Extensively worked with development teams in the design, development, implementation and performance optimization of security solutions.Experience on Service Operations like Incident Management, Change Management, Service Request, Request fulfillment, and Problem Management. Raised tickets to different Groups depending on Issues and have experience on OSticket and BMC.Partner with vendors and internal development teams to setup and maintain single sign on solutions for internal, external and web services applications.Working in multiple monitoring systems to understand and analyze various logs and reports to provide a more reliable and efficient support infrastructure.Experience in analyzing the logs and troubleshooting issues in Integration of other applications using Identity Management tools along with LDAP and Web-server.Managing, Maintaining, Troubleshooting, and Resolving User Authentication and Access issues in a 24x7 production environment.
Current workplace
Mohammad Anas's current company
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5 roles
Mohammad Anas work experience
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Okta Administrator
My Responsibilities at Wigzo:Integrate applications to OKTA using SAML 2.0 protocol.Enabled OKTA Single sign-on (SSO for user authentication and authorization that permits a user to use one set of login credentials (name and password) to access multiple applications.Implemented Adaptive multi factor authentication security for all the applications adaptive.
Jul 2019 - Jan 2021
Technical Support Engineer
Emcode (Formerly Known As Inteligencia Security Systems)
- Vehicle Security & GPS Tracking for Dubai Police.
- Linux Database Administration of SecurePath Project.
- Develop scheduled backup’s processes and keep ensure backup processes are in place, verify logs and perform recovery operations.
- Implement and deploy a centralized system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying.
- Handle the customer support department of SecurePath project.
- Integration & Implementation of 80+ vehicle tracking GPS devices with SecurePath Software.
Feb 2016 - Jun 2019
Software Engineer
Mphasis An Hp Company
- The main objective was to enhance and support the existing functionality of provisioning. It’s an automated role based application provisioning and de-provisioning solution that aims to provide employees with timely.
- Daily project monitoring activities and health sheet generation.
- Change Management, Incident Management, defining of SLA.
- Actively involved in at conflict resolution and managing stakeholder interests.
- Creating and Assigning roles to user
- Adding/Removing the org. code, approvers.
Jun 2011 - Feb 2015
Graduate Management Trainee
Gained knowledge and experience required for promotion to management positions under direction of experienced personnel by performing the following duties.Essential Job Functions>Received training and performed duties in several departments such as Finance, Client Services, Sales, Operations, Data Solutions and IT.>Learnt line and staff functions.
Aug 2008 - Jun 2010
1 education record
Mohammad Anas education
FAQ
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What company does Mohammad Anas work for?
Mohammad Anas works for Emcode Technology.
What is Mohammad Anas's role at Emcode Technology?
Mohammad Anas is listed as Technical support specialists at Emcode Technology.
Where is Mohammad Anas based?
Mohammad Anas is based in Dubai, United Arab Emirates, United Arab Emirates while working with Emcode Technology.
What companies has Mohammad Anas worked for?
Mohammad Anas has worked for Emcode Technology, Wigzo Technologies, Emcode (Formerly Known As Inteligencia Security Systems), Mphasis An Hp Company, and Shri Ram Transport Finance Company Limited.
How can I contact Mohammad Anas?
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What schools did Mohammad Anas attend?
Mohammad Anas holds Bachelor Of Engineering - Be, Computer Science from Dr. A.P.J. Abdul Kalam Technical University.
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