Technical Support Advisor
Current
Jan 2024 - Present
AeroLeads people directory · profile
Mohammad Arshad Email & Phone Number
Business Technical Support Advisor | Active Directory | ITIL V4 | DNS | Microsoft 365 | CCNA | Azure Fundamentals | Computer and Communication | VM Troubleshooting
at
Sherweb
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Business Technical Support Advisor | Active Directory | ITIL V4 | DNS | Microsoft 365 | CCNA | Azure Fundamentals | Computer and Communication | VM Troubleshooting
Location
Navi Mumbai, Maharashtra, India
Company size
Who is Mohammad Arshad? Overview
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Quick answer
Mohammad Arshad is listed as Business Technical Support Advisor | Active Directory | ITIL V4 | DNS | Microsoft 365 | CCNA | Azure Fundamentals | Computer and Communication | VM Troubleshooting at Sherweb, a company with 712 employees, based in Navi Mumbai, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Mohammad Arshad.
Mohammad Arshad previously worked as Technical Support Advisor at Sherweb and Service Desk Analyst at Wipro. Mohammad Arshad holds Ccna from Advance Institute.
Company email context
Email format at Sherweb
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Sherweb
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Profile bio
About Mohammad Arshad
I work at Sherweb as Business Technical Advisor Level 1 in M365 project. I am a Philomath I love learning new things, especially in technology. Completed my bachelor's degree in Computer Science and certification in CCNA. My goal is to obtain a meaningful and challenging position that enables me to learn and allows for advancement and at the same time benefit the organization with my creativity, managerial andtechnical skills
Current workplace
Mohammad Arshad's current company
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Sherweb
4 roles
Mohammad Arshad work experience
A career timeline built from the work history available for this profile.
Service Desk Analyst
Technical Support/Service Desk Agent -L1 part of Global Support Team supporting the Client Full Time Employees, Vendors/Contractors via voice.Single point of contact for all IT related issues.Provid status and updates on tickets to authorized usersAdherence to policies and procedures, closure of open calls after resolution.Resolve the defined inquiries.
Nov 2022 - Nov 2023
Desktop Support Engineer
Paona
To set up and manage user accounts and permissions to consent access to a network.Investigate, troubleshoot and resolve daily issues related to workstations, peripherals, phones,mobile devices, operating systems, and applicationsProvide installation, configuration, and support of desktop computers, peripheral equipmentand softwareWork with hiring managers.
Nov 2018 - Nov 2022
Customer Relationship Executive
Building and maintaining profitable relationships with key customers.Overseeing the relationship with customers handled by your team.Resolving customer complaints quickly and efficiently.Keeping customers updated on the latest products in order to increase sales.Meeting with managers in the organization to plan strategically.Understanding key customer.
May 2017 - Sep 2017
Team & coworkers
Colleagues at Sherweb
Other employees you can reach at sherweb.com. View company contacts for 712 employees →
NS
Nitesh Sethi
Colleague at Sherweb
Jammu & Kashmir, India, India
View →
RK
Rajvinder Kaur
Colleague at Sherweb
Montreal, Quebec, Canada, Canada
View →
RA
Roopam Agrawal
Colleague at Sherweb
Chittorgarh, Rajasthan, India, India
View →
AR
Ann-Marie Roberge
Colleague at Sherweb
Valcourt, Quebec, Canada, Canada
View →
JS
Jean-Francois Soucy
Colleague at Sherweb
Candiac, Quebec, Canada, Canada
View →
KG
Karl Gagnon
Colleague at Sherweb
Sherbrooke, Quebec, Canada, Canada
View →
NS
Naman Sethi
Colleague at Sherweb
Toronto, Ontario, Canada, Canada
View →
AR
Aditya Roy
Colleague at Sherweb
Bengaluru, Karnataka, India, India
View →
MB
Mathieu-Paul Biron
Colleague at Sherweb
Sherbrooke, Quebec, Canada, Canada
View →
MB
Monika Bhardwaj
Colleague at Sherweb
Solan, Himachal Pradesh, India, India
View →
Nitesh Sethi
Colleague at Sherweb
Jammu & Kashmir, India, India
View →
RK
Rajvinder Kaur
Colleague at Sherweb
Montreal, Quebec, Canada, Canada
View →
RA
Roopam Agrawal
Colleague at Sherweb
Chittorgarh, Rajasthan, India, India
View →
AR
Ann-Marie Roberge
Colleague at Sherweb
Valcourt, Quebec, Canada, Canada
View →
JS
Jean-Francois Soucy
Colleague at Sherweb
Candiac, Quebec, Canada, Canada
View →
KG
Karl Gagnon
Colleague at Sherweb
Sherbrooke, Quebec, Canada, Canada
View →
NS
Naman Sethi
Colleague at Sherweb
Toronto, Ontario, Canada, Canada
View →
AR
Aditya Roy
Colleague at Sherweb
Bengaluru, Karnataka, India, India
View →
MB
Mathieu-Paul Biron
Colleague at Sherweb
Sherbrooke, Quebec, Canada, Canada
View →
MB
Monika Bhardwaj
Colleague at Sherweb
Solan, Himachal Pradesh, India, India
View →
4 education records
Mohammad Arshad education
Ccna
Advance Institute
Bachelor Of Science - Bs, Computer Science
S.K. College Of Science And Commerce
Higher Secondary Certificate, Science
Senior Secondary Certificate
Saraswati Vidyalaya
FAQ
Frequently asked questions about Mohammad Arshad
Quick answers generated from the profile data available on this page.
What company does Mohammad Arshad work for?
Mohammad Arshad works for Sherweb.
What is Mohammad Arshad's role at Sherweb?
Mohammad Arshad is listed as Business Technical Support Advisor | Active Directory | ITIL V4 | DNS | Microsoft 365 | CCNA | Azure Fundamentals | Computer and Communication | VM Troubleshooting at Sherweb.
Where is Mohammad Arshad based?
Mohammad Arshad is based in Navi Mumbai, Maharashtra, India while working with Sherweb.
What companies has Mohammad Arshad worked for?
Mohammad Arshad has worked for Sherweb, Wipro, Paona, and Hansa Direct.
Who are Mohammad Arshad's colleagues at Sherweb?
Mohammad Arshad's colleagues at Sherweb include Nitesh Sethi, Rajvinder Kaur, Roopam Agrawal, Ann-Marie Roberge, and Jean-Francois Soucy.
How can I contact Mohammad Arshad?
You can use AeroLeads to view verified contact signals for Mohammad Arshad at Sherweb, including work email, phone, and LinkedIn data when available.
What schools did Mohammad Arshad attend?
Mohammad Arshad holds Ccna from Advance Institute.
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