Mohammad A. Email & Phone Number

Remote

Ames, Iowa

∙Maintenance of the departmental server infrastructure and computer labs∙ Providing desktop support to faculty, staff, research computing needs and students in the department∙Hosting common services, managing lab access, managing the departmental website, information security, and checkout equipment.

Des Moines, Iowa Area

• Understood Project objectives and scope• Attended sprint planning, Retros and stand-ups• Created mockups to illustrate design ideas• Design graphic user interface elements like menus, tabs, and widgets, • Created testing deliverables (test cases, scripts, cycle plan, test calendar)• Prepared testing estimates and metrics • Ensured the expected functionality of the requirements, architecture design and coding work• Front-end development for the mobile application

Ames, Iowa

∙Help students, faculty, and staff of Iowa State University with Information Technology questions.∙Generally, questions include (but are not limited to) account management, network troubleshooting, OS support, and installation of ITS supported software. ∙Phone support also extends to Net-Id Services such as registration, email, and lists.