Mohammad Atiq Email & Phone Number

Karāchi, Sindh, Pakistan

Karachi Pakistan

Karāchi, Sindh, Pakistan

Karachi

Karachi

Karachi

Provide technical support to all levels of Council for technologicalrequirements.2.2 Perform helpdesk Jobs as assigned involving installation, maintenance andupgrades to all computer technology, software and peripherals.2.3 Take ownership of user requests until resolution2.4 Perform necessary housekeeping processes2.5 User Education2.6 Assist with IT Communications mobile, fixed and wireless technologyadministration2.7 Participate in IT Roster, manual… Show more Provide technical support to all levels of Council for technologicalrequirements.2.2 Perform helpdesk Jobs as assigned involving installation, maintenance andupgrades to all computer technology, software and peripherals.2.3 Take ownership of user requests until resolution2.4 Perform necessary housekeeping processes2.5 User Education2.6 Assist with IT Communications mobile, fixed and wireless technologyadministration2.7 Participate in IT Roster, manual handling & assist with pc "roll outs"2.8 Assisting the IT Network and applications areas2.9 To undertake selected project and capital works involving deadlines andmilestones2.10 Other tasks as directed by Supervisor & Managero Take initiative on every call seriously.o Prioritize requests for technical assistanceo Serve as liaison between staff and the technology department to resolve issues. o Answer staff questions in person and via phone on all company supported applications.o Determine source of computer problems (hardware, software, printers, user access, etc.) troubleshoot and resolve the issues/problems.o Perform hardware and software installations and follow the company installation checklist.o Manage IT inventory and IT assets insurance.o Administration of Printers.o Hand punch & Access card Admin.o Carry out virus elimination activities at user levelso Perform different troubleshootingo VoIP Contact Center o Work one-on-one with staff on application projects. o Troubleshoot computer problems and determine source, and take an appropriate action.o Learn fundamental operations of commonly used software, hardware, and other equipment.o Provide on-the-job training to new staff members.o Work as a team member with other technical staff, such as systems to ensure connectivity and compatibility between systems.o Pass the necessary information to all the team members.o To carry out any work routed through the head or supervisor.o Microsoft Internet Explorer Show less

o Take initiative on every call seriously.o Prioritize requests for technical assistanceo Serve as liaison between staff and the technology department to resolve issues. o Answer staff questions in person and via phone on all company supported applications.o Determine source of computer problems (hardware, software, printers, user access, etc.) troubleshoot and resolve the issues/problems.o Perform hardware and software installations and follow the company installation… Show more o Take initiative on every call seriously.o Prioritize requests for technical assistanceo Serve as liaison between staff and the technology department to resolve issues. o Answer staff questions in person and via phone on all company supported applications.o Determine source of computer problems (hardware, software, printers, user access, etc.) troubleshoot and resolve the issues/problems.o Perform hardware and software installations and follow the company installation checklist.o Manage IT inventory and IT assets insurance.o Administration of Printers.o Hand punch & Access card Admin.o Carry out virus elimination activities at user levelso Perform different troubleshootingo VoIP Contact Center o Work one-on-one with staff on application projects. o Troubleshoot computer problems and determine source, and take an appropriate action.o Learn fundamental operations of commonly used software, hardware, and other equipment.o Provide on-the-job training to new staff members.o Work as a team member with other technical staff, such as systems to ensure connectivity and compatibility between systems.o Pass the necessary information to all the team members.o To carry out any work routed through the head or supervisor.o Microsoft Internet Explorer Show less

o Take initiative on every call seriously.o Prioritize requests for technical assistanceo Serve as liaison between staff and the technology department to resolve issues. o Answer staff questions in person and via phone on all company supported applications.o Determine source of computer problems (hardware, software, printers, user access, etc.) troubleshoot and resolve the issues/problems.o Perform hardware and software installations and follow the company installation… Show more o Take initiative on every call seriously.o Prioritize requests for technical assistanceo Serve as liaison between staff and the technology department to resolve issues. o Answer staff questions in person and via phone on all company supported applications.o Determine source of computer problems (hardware, software, printers, user access, etc.) troubleshoot and resolve the issues/problems.o Perform hardware and software installations and follow the company installation checklist.o Manage IT inventory and IT assets insurance.o Administration of Printers.o Hand punch & Access card Admin.o Carry out virus elimination activities at user levelso Perform different troubleshootingo VoIP Contact Center o Work one-on-one with staff on application projects. o Troubleshoot computer problems and determine source, and take an appropriate action.o Learn fundamental operations of commonly used software, hardware, and other equipment.o Provide on-the-job training to new staff members.o Work as a team member with other technical staff, such as systems to ensure connectivity and compatibility between systems.o Pass the necessary information to all the team members.o To carry out any work routed through the head or supervisor.o Microsoft Internet Explorer Show less

Bachelor Of Arts (B.A.), Computer And Information Sciences And Support Services, Second Division

Matric, Mathematics

Diploma Off Assocciate Engineer, Electrical And Electronics Engineering, First Division