• Responsibilities include supervise SF swing and weekend shifts• Queue Management (Assigning tickets in priority order)• Keep clear communication among related teams• Work as a senior resource and take challenging tasks• Go an extra mile to meet deadlines• Take initiatives and discuss daily progress and issues with the manager• Monitor Data Processors’ daily reports• Trained/helped 32 Data Processors over a 3 year period on various tasks including SF, MA, NY, UK, AU and Indian sites• Provide one-on-one and group training sessions• Compiled a list of tasks that Data Processing Department is responsible for• Prepared new/old hires orientation/training documentation• Keep communication open at all times for concerns and suggestions• Worked closely with various Engineering and escalate issues to appropriate teams• Helped managers update employees yearly review document and reviewed Data Processors progress• Send daily reports on queue status

Main responsibilities include:Monitor queue and assign tickets to DAsCommunicate with Project managersAssist and Train DAs on various skills including following:Analyzing Production RequestIdentify Volume, apply requested Sort, RedactionsApply Bates & Confidentiality StampingProduce Images, Natives, Text files, and Load filesPost Production manipulations (Correct Date Settings, Scrub Metadata)QC ProductionPost/Ship ProductionOffline conversion (Converting Natives to Images)OCR DocumentsAdd/Remove/Update Metadata and files (Images, Natives, Text) in the systemInstall Taggers (client provided terms to apply Terms highlighting in the DB)Good knowledge of following skills in Pre-discovery LAWImport Natives and TIFFConvert multi-page Images to Single-PageConvert Single-page Text files to Multi-pageB&W & Color conversionCreate PDFs & Searchable PDFsProductionsBrandingimage rotationOCRAdvanced use of following toolsNotepad++TextpadUltraEditExcelAccessConcordanceIrfanviewInformatikRegEx CoachIPRO Convert+AdobeProdiscover BasicForensic Tool Kit (FTK)FileZillaQuick View Plus (QVP)WinZIPWinRARTrueCrypt

Data Intake Preparation, Check-in & Staging before processingDatabase creation, Configuration & appropriate server selection, QCData Source Set Up for data processingThread selectionNIST filter applicationMime Types & Embedding configurationsUnderstanding Glob patterns and PERL patternsPre-ingestion Set Up & QCNative Data Ingestion & QCExamine log errorsSeparate unexploded and corrupt container files from good data (PSTs, NSFs and ZIPs)CSV Data Ingestion & QCAnalyze load files (DAT and OPT)Field mapping knowledgeConfigure appropriate Date FormatsGenerate/Fix Document Family RelationsNatives, Text and Image configurationKnowledge on Encoding (ANSI, UTF-8)Examine log errorsUpload data to client facing terminalGood Understanding of De-duplication, Concept Groups, Siblings, EnrichmentEscalate issues as needed