Mohammad Butt Email & Phone Number

London, England, United Kingdom

London, Greater London, United Kingdom

London, United Kingdom

• My role at Intelliteach is 1st line support assisting users worldwide within the legal sector with any software/hardware/network/telecoms related issues.
• Windows 7/8/10
• Microsoft Office 2010/ 2013/ 2016
• iManage Filesite/ Sharepoint (DMS)
• Interaction (CRM)
• Bighand Dictations

London, United Kingdom

• Placement through Intelliteach working on the IT support team to assist with a project. 1st/2nd line duties. Escalation point for certain members on my team. I’ve also built a rapport with a number of VIP users which.
• Desktop support replacing any faulty hardware equipment
• Morning checks – meeting rooms and printers
• Mobile Device Management
• AD/Exchange Admin
• Citrix Remote Access Support

London, United Kingdom

• Organising and maintaining each section of the store I was working on.
• Handling Refunds and Exchanges
• Acting Supervisor whenever our supervisor was not in
• Delegating tasks to other employees in order to maintain shop floor standards

London, United Kingdom

• Organising and maintaining each section of the store I was working on.
• Serving customers and processing payments
• Handling refunds and exchanges
• In charge of the fitting rooms and maintain protocol
• Returning unsold items to each individual section of the store
• Providing cover for supervisor when required, this included mnangement of other staff.

London, United Kingdom

• Consistently achieving above targets for delivery of service to customers.
• Managing customer complaints
• Responsible for stock management.
• Ensuring that the shop floor is maintained at a high standard.

London, United Kingdom

• Assisting customers by ensuring they received their products as quickly and efficiently as possible.
• Responsible for managing stock.
• Constantly achieving above target set for value added products.
• Processing customer orders

London, United Kingdom

Worked with a charity to assist disabled children.The position entailed working as part of a team and individually, at various locations to ensure maximum funds were collected. Constantly achieving above targets in street donations.

London, United Kingdom

Managing Customer Complaints.Processing new customer applications and ensuring pre-requisites were met.Assisting customers with lost and found requests.Assisting customers to find alternative journey's around TFL closures.

Business Management (Ba Hons), Marketing, Digital Marketing, Leadership, Global Workforce, Financial Management, 2:1

Marketing - Examine the theory and practice of marketing across international boundaries, to make strategic and managerial marketing.

English Language And Literature, Business Studies, Law