Mohammad Danish

Mohammad Danish Email and Phone Number

Service Delivery Director @ TELUS Digital
Delhi, India
Mohammad Danish's Location
Delhi, India, India
About Mohammad Danish

As a strategic leader with over two decades of experience, I have dedicated my career to shaping the future of technology and innovation. My journey, which began in 2003, has been defined by a relentless drive to harness the transformative power of automation, artificial intelligence, and analytics to create meaningful business impact.I specialize in translating complex challenges into actionable strategies, driving digital transformation, and delivering results that elevate organizational success. By leading global initiatives, I’ve reimagined traditional processes and implemented forward-thinking solutions that have redefined operational efficiency and customer experience.A cornerstone of my leadership has been championing Low-Code/No-Code platforms and AI-driven innovations to empower teams, accelerate development, and create agile, scalable systems. This hands-on expertise, coupled with a vision for the future, has enabled me to deliver measurable outcomes in highly dynamic and competitive environments.Collaboration, innovation, and strategic foresight form the foundation of my approach. I excel in aligning cross-functional teams, cultivating a culture of excellence, and executing strategic roadmaps that bridge present needs with future possibilities. Whether steering enterprise-level transformations or mentoring the next generation of leaders, I remain committed to driving sustainable growth and innovation.As I continue to navigate the ever-evolving digital landscape, my passion lies in creating value, fostering innovation, and positioning organizations to thrive in a technology-driven future. I welcome the opportunity to connect with visionary professionals and organizations eager to shape the next frontier of digital excellence.

Mohammad Danish's Current Company Details
TELUS Digital

Telus Digital

View
Service Delivery Director
Delhi, India
Website:
telus.com
Employees:
35841
Mohammad Danish Work Experience Details
  • Telus Digital
    Service Delivery Director
    Telus Digital
    Delhi, India
  • Telus Digital
    Service Delivery Director
    Telus Digital Sep 2024 - Present
    Noida, Uttar Pradesh, India
  • Telus International
    Service Delivery Director
    Telus International Jun 2024 - Sep 2024
  • Telus International
    Service Delivery Program Manager
    Telus International Sep 2019 - Jun 2024
    Noida, Uttar Pradesh, India
    Global CoE leader of Automations (RPA, Chatbot, AI/ML, CCAI), Business process management (Appian, MS, etc.), SNOW, and Salesforce.|Business strategist, plan and manage multimillion-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage, and bottom-line gains|Create a plan and roadmap for CoE setup & maturity|Setup and leading RPA CoE with regular contributions to training and research activities|Setup up strong governance and stringent processes for streamlined deliveries of the highest quality|Worked on assessment of different tool stacks and identified the best tool for different use cases|Setup of 24/7 DevOps practice to support the digital workforce |Setup internal L&D team for continuous learning which helps us maintain the talent pool |Contribution to market research of the latest technology stack for continuous improvement of our CoE|Drive budget, resource forecasting, project P&L, and technology planning across multiple customers|Pursuing new business opportunities with client|Innovation: Launched RPA as a Service & workflow management tool which is the USP of our CoE and one of this kind product in the market which helps us for smooth functioning & seamlessly scale our CoEWork with product leadership to set product objectives aligned with high-level strategy|Create a high-level product roadmap|Create a product backlog to finalize the features|Create a quarterly release plan|Share Product roadmap with stakeholders for due diligence |Create a plan for hotfixes and Service pack deployments|Contribution to architecture and design of the tool|Work with customers and other stakeholders on the wishlist|Market research to keep products up to date with the latest technology trends|Create pricing models|Work with Sales & marketing team on Go-to-market strategy|Work with Business solution group for collateral |Provide product demos to new and existing customers
  • Telus International
    Associate Program Manager
    Telus International Jan 2015 - Sep 2019
    Noida, Uttar Pradesh, India
    |Planned and executed migration from the incumbent vendor|Responsible for managing Engineering & DevOps team|Development and enhancement of product|Work with business stakeholders |Spearheaded interaction with clients and/or customers to plan, demo, negotiate and interpret information on projects and unit operations|Executed project management tasks which include effort estimation, project & SPRINT planning, and tracking utilization of team.|Conducted appraisals, training & handling work allocations for team members.|Responsible for resource planning and managing their career growth, motivation & retention |Mentor team members on the underlying technology, problem-solving approach, and overall design/delivery philosophy|Resource planning and hiring
  • Telus International
    Project Lead
    Telus International Aug 2014 - Dec 2014
    Noida, Uttar Pradesh, India
    Managed the project team including any subcontractors | Developed to ensure projects and programs are executed using agreed standards & processes.Reviewed and approved all project documentation | Involved in almost all phases of SDLC from software requirements analysis phase to design, development, testing, bug fixing, integration, and implementation (UAT & production).Collaborated to prepare status reports for use in communication to stakeholders | Provided project support for all off-site activities | Authorized to interact with clients on a regular basis on requirement discussion and status updates.
  • Telus International
    Technical Team Lead
    Telus International Jan 2007 - Jul 2014
    Noida, Uttar Pradesh, India
    |Influenced team with the analysis of the requirements and defining the project architecture|Spearheaded with analysis of the requirements |Managed all phases of the software development lifecycle (SDLC) |Ensured defect-free releases through careful planning, testing, and QA efforts |Guided teams in the analysis and development |Worked on abstract factory pattern |Created business entity objects and developed logic for CRUD operations|Used Infragistics Win controls like Ultra Win dropdown, Ultra Win Grid, etc. for better user experience
  • Polaris Software Labs Ltd.
    Associate Consultant
    Polaris Software Labs Ltd. Jun 2006 - Dec 2006
    Gurugram, Haryana, India
    |Responsible for analysis, design, implementation, management, and maintenance of full software development life-cycle (SDLC) project|Interaction with all the project stakeholders|Design and develop front ends for the application to support business rules using C#|Development of component classes and interfaces in C# encapsulating the business logic with strict adherence to Object Oriented Paradigms|Analyzing, maintaining, and developing Applications including new and existing custom-database and Internet-related systems used to support business goals|Used TFS for source control, data collection, reporting, and project tracking|Involved in Database diagram design and Tables design in SQL Server|Created Stored Procedures, Views, Triggers, and Complex T-SQL queries in SQL Server|Trained team members on enhancing the application and implementing coding standards
  • Xavient Digital
    Developer
    Xavient Digital Sep 2003 - Jun 2006
    Noida, Uttar Pradesh, India
    |Development of applications as per the Business requirements|Perform Unit testing|Work on defects/Feedback tasks from QA or Business|Ensuring On-time bug-free deliveries|Peer Reviews |Work on enhancements |Identify areas of optimization

Mohammad Danish Education Details

Frequently Asked Questions about Mohammad Danish

What company does Mohammad Danish work for?

Mohammad Danish works for Telus Digital

What is Mohammad Danish's role at the current company?

Mohammad Danish's current role is Service Delivery Director.

What schools did Mohammad Danish attend?

Mohammad Danish attended Jamia Hamdard, Jamia Millia Islamia.

Who are Mohammad Danish's colleagues?

Mohammad Danish's colleagues are Sven-Uwe Gartz, Connie Mlynarchuk, Patti Laine, Andrew Lamarche, April Dellamorte, Corrine Greenough, Xavier Zepeda.

Not the Mohammad Danish you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.