"Head of Operations & Sales, South India at International Student Agency. Guiding students to pursue MBBS in Georgia from South India ".

1. Providing guidance: Offering advice to students on selecting suitable universities and countries based on their academic qualifications, budget, and preferences. 2. Application assistance: Assisting students with the application process, including filling out forms, compiling necessary documents, and submitting applications to universities.3. Information dissemination: Providing comprehensive information about the admission requirements, eligibility criteria, entrance exams, and deadlines for various universities offering MBBS courses abroad.4. Visa guidance: Helping students understand the visa application process, required documents, and guiding them through the steps necessary to obtain a student visa for their chosen country.5. Financial aid: Advising students on available scholarships, financial aid options, and assisting them in securing funding for their education abroad.6. Pre-departure orientation: Conducting sessions to prepare students for the cultural, academic, and practical aspects of living and studying abroad, including information on accommodation, transportation, and health insurance.7. Post-admission support: Providing ongoing support to students after they secure admission, addressing any concerns or queries they may have, and assisting with any additional documentation required for enrollment.8. Liaison with universities: Establishing and maintaining relationships with universities abroad to stay updated on admission procedures, changes in requirements, and scholarship opportunities.9. Ethical guidance: Ensuring ethical practices in advising students, including providing accurate information, avoiding conflicts of interest, and prioritizing students' best interests.10. Continuous learning: Keeping abreast of developments in the field of international education, including changes in admission policies, visa regulations, and educational trends.

Responsible for meeting potential customers so as to win new business/clients, maintaining good relationships with existing customers and gaining repeat business wherever possibleMaking presentations to promote new products and special deals.Retention of customers through policy renewal and sale of new policies and investments.Trained new sales force in addition to normal job responsibilities.Presenting company products to customers.Helping customers by answering their enquirers.Negotiating prices, warranty, terms and conditions.Collecting and analyzing market information.

Offering and convincing the customers to convert to paid user in order to access the premium content of Byju’s. Conducting home demo, video sessions with parents and their ward in order to understand the requirement of the child and ensure that right product (course) is offered.

Worked on retail queries for UK customers via chat.

Started working as a claim handler: Post travel passage and baggage claims for passenger travelling with KLM, Air France and Delta Airlines over chat/Email