Mohammad Hamadi Email & Phone Number

Riyadh, Saudi Arabia

About:As Handover Director, I oversee strategic planning, operations, budgeting, and goal setting within the handover department. My primary focus is to ensure a superior customer experience during property handovers, enhancing our company's reputation and customer satisfaction.Key Responsibilities:Budgeting: Collaborate on departmental budgets, ensuring.

Jeddah, Makkah, Saudi Arabia

Jeddah Governorate, Saudi Arabia

Lead the support services division to achieve organization goals and provide excellent services:- Housing Services.- Environmental Services. - Food Services.- Transportation Services.

Rabigh Governorate, Saudi Arabia

• Highlights:
• Collaborated with the top level management team to develop standardized policies, procedures, and rules for the property management units.
• Conceptualized, initiated, and commenced with the leasing business segment for residential properties, in line with the local laws and regulations.
• Work closely with business development on corporate deals.
• Manage leasing process for 108K SQM area with budget 88 Million Revenue. Key Responsibilities:> Provide strategic direction for the business in terms of price points, improvements and asset disposal as and when.

Saudi Arabia - Jeddah

• Highlights:
• Part of the team that worked on the initiation, development, and roll-out of the company’s property and facility management departments.
• Collaborated with the top level management team to develop standardized policies, procedures, and rules for the property and facility management units.
• Conceptualized, initiated, and commenced with the leasing business segment for commercial as well as residential properties, in line with the local laws and regulations.
• Focused on customer relationship management through the deployment of an efficient CRM System that could process orders, resolve queries, and capture payment information.
• Successfully launched community services at the Al Fareeda project with a view to provide all potential buyers / customers with added value for their money.

Saudi Arabia

• (A Closed Joint Associate of the Savola Group)Highlights:
• Instrumental role in the establishment and further development of the customer service department of this real estate development company.
• Successfully handed over the first unit in the first over project completed by Kinan, and ensured that all related documentation work was accurate and precise.
• Functioned as the customer experience partner with the company, and guided the entire process for the establishment of Kinan’s customer service call center.
• Achieved higher levels of customer satisfaction by training service teams in the areas of home inspection, buyer sentiments, warranty programs, and support operations.
• Developed and sustained standardized policies, procedures, and regulations within the domains of customer service, facility management, and project management.

Job Responsibility: Support 300 user and pharmacies around the kingdom, install Point of sale devices and configure the system and train the pharmacies.Achievements:Reduce the time for Point of sale Project from 3 years to 1.5 year.

Master'S Degree, Project Management

Bachelor Of Science, Computer