Mohammad Harb Email & Phone Number

As an expert in International Operations Management, I have extensive experience in managing the operations of a telecommunications company in multiple countries, with a focus on ensuring efficiency, effectiveness, and profitability. Having a strong combination of technical, financial, and interpersonal skills, as well ass a deep understanding of the.

Beirut

Leading several products management such as:- Passive Probing and Signalling Protocol Analyzer- Drive Testing- Drive Testing using IOT modules- Real Time Fraud Detection for major voice fraud- SIP firewall- QoS and QoE

Beirut, Lebanon

• Supervising the Traffic Management department and responsible for the day to day International Voice traffic and routing operations.
• Implementing policies, plans, procedures and structures to maintain coherent work process.
• Managing the work order of any new business opportunities.
• KPIs, Routing, NOC and traffic analysis.
• Troubleshooting major technical issues (VoIP, TDM, Roaming, CDRs Analysis, Fraud Testing and end to end traces…
• Trainer ( Traffic, Business… Show more

• Managing the international wholesale traffic of AZUR-CONGO, AZUR-GABON, Telesonique and all the other wholesale external customers.
• Monitoring traffic of calls and direct troubleshooting of the links.
• Routing management analysis.
• Building powerful resources in Network Operations Center, & handling all day to day activities related to Traffic operations.
• Implementing solid structures and procedures to run flexible and professional communications among the NOC team and other… Show more
• Implementing solid structures and procedures to run flexible and professional communications among the NOC team and other departments.

Lebanon

• Team performance supervision
• Traffic care-taking
• Routing management.
• Capacity management.
• Reporting technical issues when needed to both IT and Provisioning department and providing suggestions and solutions.
• Supporting both Billing & Rates Department when needed.