Over 12 years of pragmatic experience in various retail segment (E-commerce and store convenience) both home and abroad. Working as a Director of process improvement at Chaldal ltd since 2020 (Best grocery ecommerce platform in Bangladesh), looking after perishable, procurement and supply chain management. Also looking after Chaldal vegetable network where serving 300 retailers in both mega city Dhaka and Chittagong. Achieved significant growth (like for like last year 130%) in perishable category, leading a team of 200 staff, responsible for sourcing, supply chain, margin and category management.  Head of ecommerce operation and finance at acilogistics.ltd (www.shwapno.com) covering 100+ areas from 38 stores around the country. Worked as a Retail manager at around 21 convenience stores (Tesco plc- 3rd largest retail chain in the world) mostly in LONDON within 5 years along with green financial KPI achievement, successfully accomplished senior area manager role of 8 superstores at acilogistics.ltd (largest retail chain in Bangladesh),  Achieved operating profit (EBIT for last 6 month) and (ABIT for last 4 months) at ecommerce segment of Acilogistics.ltd. With impressive number of orders and sales growth by 163% LFLM. Successfully accomplished cost optimization along with customer satisfaction within 6 months after taking ecommerce project. Development of 8 flagship outlets with restructuring, store layout and replenishment strategy (Green road, Panthapath, Monipuripara and Kaderabad housing, Jigatola, Dhaka-housing, Shahajan-rd., Azimpur) based on UK and Ireland business plan. Successfully identified (target markets) neighborhood, implemented UK and Ireland business plan and effectively evaluated customer needs and achieved up to 30% increase in customer satisfaction. Successful preparation of payroll and sales forecasts; financial status reports weekly, periodically and annually with recommendations; enhanced account growth and revenue up to 40%. Successfully managed more than 300 staffs with all HR & daily store operational activities both local and abroad with senior management role.Functional Skills Financial Analysis & Reporting (budgeting, payroll forecasting and KPI report, profit and loss account.) Internal and external audit (Brilliant basic, lock down, loss prevention, right to work, people and payroll audit, stock integrity, price integrity, shrink and waste, safe and legal audit, food safety & hygiene, health & safety, fire & safety, age restricted sales, cleaning etc. )