It Helpdesk Specialist
CurrentInstall new / rebuild existing servers and configure hardware,peripherals, services, settings, directories, storagePerform daily system monitoring, verifying the integrity andavailability of all hardware, server resources, systems and keyprocesses, reviewing system and application logs, and verifyingcompletion of scheduled jobs such as backups.Resolve incidents , SR ( Ticketing System )Monitor performance and maintain systems according torequirementsUpgrade systems with new releases and models , Set up accountsand workstationsEnsure security through access controls, backups and firewallsTroubleshoot issues and outagesAtm monitoring & troubleshootingActive directory skills , Microsoft exchangeJira ticketing system