Group Head - Retail Banking
CurrentStrategic planning: Developing and executing the strategic plan for the retail banking division of the institution, including setting business goals, identifying growth opportunities, and managing risks.Team management: Leading and managing a team of retail banking professionals, including branch managers, sales representatives, and customer service staff, and ensuring that they are meeting performance targets.Customer relationship management: Developing and maintaining relationships with customers, ensuring that their needs are met, and providing a high level of customer service.Product management: Developing and managing retail banking products, such as deposit accounts,wealth management, consumer to meet the needs of customers and grow revenue for the institution.Risk management: Identifying and managing risks associated with the retail banking business i.e operational risk, and compliance risk.Financial management: Managing the financial performance of the retail banking group, including setting budgets, monitoring expenses, and tracking revenue.Compliance: Ensuring that the retail banking division operates in compliance with all applicable laws and regulations.Stakeholder management: Engaging with key stakeholders, such as internal teams, to ensure that the retail banking division is meeting their needs and expectations.Overall, responsible for driving the growth and profitability of the retail banking group, while ensuring that it operates in a safe and compliant manner and provides a high level of service to customers.