Mohammad Mansour Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

Innovation and Communication Technology

Dubai, United Arab Emirates

 Lead IT Team, projects, including the design and deployment of new IT systems and services Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure Help define IT infrastructure strategy, architecture, and processes Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs Assess vendors and develop test strategies for new hardware and software

Dubai, United Arab Emirates

 Leading IT Team; planning workflow and managing day-to-day activities for the team including recruitment  Leading the establishment & execution of department goals to support achievement of BHG’s strategic plan Implementing of new technologies; undertaking budgeting, cost control, deployments & migrations Managing projects of implementations of ERP, eCommerce, Payment Gateways and Delivery Platforms that suits the respective entity under Buhaleeba Group Determining the technical roadmap and strategy for underlying platform Participate in strategic planning processes, prepare and administer work unit operating budgets; provide recommendations on desired policies and goals and implement new/revised programs according to established guidelines. Participate in field research in pursuit of new solutions and to evaluate the applicability and usefulness of current solutions. Define and deliver the IT agenda for Corporate leveraging specialist team support in IT Applications and IT Ops for maximum impact and ROI. Develop and maintain relationship with third party providers including suppliers, technology partners, IT architects, etc.Significant Accomplishments: Implementation of Microsoft Office 365 and Microsoft Exchange Online Implementation Disaster Recovery for the whole BHG’s Datacenter Managing of new ERP implementations and existing ERP systems like Epicor, Odoo, Microsoft Dynamics, Orion and others. Managing building and the implementation of eCommerce platforms fully integrated with respective ERP system like WooCommerce and Odoo ERP System and the integration of Payment Gateways and Delivery Platforms Managing building and the implementation of BHG’s Service Desk with Manage Engine (ZOHO) Managing the implementation of BHG’s CCTV and ZK Time Attendance machines along with SKM software Collaborated with company leadership on the business vision of a major new application and facilitated the development efforts

Dubai, United Arab Emirates

 Leading the establishment & execution of department goals to support achievement of M&P’s strategic plan Implementing new technologies; undertaking budgeting, cost control, deployments & migrations Leading IT Team; planning workflow and managing day-to-day activities for the team including recruitment  Migrating legacy platform into cloud-based SaaS Platform Managing releases and deployments for multiple platforms like SaaS, PaaS, IaaS and traditional Collaborating with cloud operations on implementing ITIL processes Implemented and Managed Microsoft Office 365, Microsoft Exchange Online, Microsoft Azure VMs and Networks including DC, RDS Servers & ADS Secured new projects such as conversion of in-house applications and Infrastructure migration & management through delivering ahead of deadlines Played a key role in overcoming Infrastructure migration & management challenges during the execution of projects Implemented, integrated, and tested modifications of Cloud published application using Citrix TS and MRDS on MS Azure that improved application performance Steered release of in-house applications within an extremely short timeline, delivering it for testing ahead of schedule Attributed systems expertise for each team member across in-house applications and built a supporting training series to address knowledge gaps Drafting high quality guides, manuals, presentations and technical documentation Conducting seminars and staff training on the in-house apps, MS Office and other day-to-day required tasks Collaborated with company leadership on the business vision of a major new application and facilitated the development effort basis Agile

Abu Dhabi, United Arab Emirates

Design and develop programs for day-to-day use of company workers; website designing using ASP and ASP .NET with Microsoft Visual Studio 2005, 2008, 2010 and 2013

 Teaching introduction to Computers, DOS and Windows Operating Systems, Basic and Visual Basic programming, using Access Databases in Visual Basic. Designing Data Entry Programs in Visual Basic using Access Database, using and manipulating Microsoft Office Applications like Word and Excel from Visual Basic, Microsoft Office Applications like Word and Excel.

 Analyzing, Designing, Programming, Implementing large, and Small Software Systems. Supporting, Developing and Maintaining Programs for different systems. Supporting Operating Systems and Networking Manager. Designing, Programming, Developing and Manipulating Microsoft Access Database. Using Protection Plugs for Protecting Programs Software.

Palestinian Authority

-Statistical Surveys Design, Develop and Analysis-Writing of Statistical Reports and Training Manuals