Mohammad Nadeem Email & Phone Number

Kanpur, Uttar Pradesh, India

Kanpur Area, India

Noida Area, India

Generated new development deals for a real estate development company that focuses on multi-family residential projects, including real-estate market analysis.

Managing Team of around 20 agents who generating business for kotak life.Record and maintain performance report to track the conversion and productivity.Motivate them for converting more business from existing customers.Helping them in getting online payments and conversionManaging Rosters and off.Coordinating with clients.Team Leader Telesales – Policybazaar.com Kotak Life Process; Managing Team of around 20 agents who generating business for kotak life.Record and maintain performance report to track the conversion and productivity.Motivate them for converting more business from existing customers.Helping them in getting online payments and conversionManaging Rosters and off.Coordinating with clients

Generated Business through a telecalling team for various companies

Managing team for end to end outbound process & successfully meeting targets in terms of sales & quality. Define and monitor the Performance Management System.Coordinating with various regional & branch offices in Delhi NCR.To ensure that customer gets his policy bond on time & should receive an appropriate resolution of his query during free look period.Create and implement action plans to improve substandard performance to achieve excellent quality and performance. Analyzing various MIS reports to check the trend & performance of the teamPlanning targets, monitoring numbers and achievement of overall targets on a daily, weekly & monthly basis to meet delivery requirements.Reduced attrition rate in the team by introducing rewards and recognition program internal job promotions and movement.Motivates Agents, builds team morale.Reviewing the various reports and work completed by the team to detect errors, and counseling the team accordingly to avoid recurrence

Managing team for end to end outbound process & successfully meeting targets in terms of sales & quality. Define and monitor the Performance Management System.Coordinating with various regional & branch offices in Delhi NCR.To ensure that customer gets his policy bond on time & should receive an appropriate resolution of his query during free look period.Create and implement action plans to improve substandard performance to achieve excellent quality and performance. Analyzing various MIS reports to check the trend & performance of the teamPlanning targets, monitoring numbers and achievement of overall targets on a daily, weekly & monthly basis to meet delivery requirements.Reduced attrition rate in the team by introducing rewards and recognition program internal job promotions and movement.Motivates Agents, builds team morale.Reviewing the various reports and work completed by the team to detect errors, and counseling the team accordingly to avoid recurrence Team Leader-Aegis BPO

Key Responsible ActivitiesAnalyze reports and implement strategies to improve performance. Manage a team of 15-20 agents who generate the business for KotaklifeRecord and maintain performance records to ensure efficiency and productivity. Ensure the timelines of issuance and delivery of the policies.Maximize staff contributions by developing, rewarding and empowering department employees.

Making calls for HDFC SL Insurance Company,Meeting targets in terms of sourcing, login and issuance Meeting schedule adherence. Assisting Team Leaders in making reportsTaking escalated supervisory calls.Meeting quality and compliance parameters.Working as Mentor for new joinees.

Bachelor'S Degree, Maths

Bachelor Of Science, Chemistry; Math

Intermediate, Mathematics And Computer Science

Inter Mediate, Mathematics And Computer Science