Mohammad Razan Email & Phone Number

Sydney, Australia

Sydney, Australia

• Key Responsibilities:
• Provide level 1/2 desktop support (generally system/network/O365 issues) to our clients by face to face, telephone & email.
• Perform physical and logical network survey for different organization like Sydney Airport and Transport for NSW. It includes core, distribution, and access layer network devices.
• Router upgrade for BigW. It includes router replacement, changes the network module (ADSL line to 3G), router configuration and make it operational within the given timeframe.
• Configure Cisco switch (2900 series) and routers (1800, 2800, 2900 and 4000 series routers) like port security, VLAN, VPN, EIGRP, ACL, etc,
• Install & configure different server role like Active Directory, DNS, DHCP, group policy, Hyper-V, etc.). It also includes Standard Operating Environment (SOE) deployment using Windows Deployment Service (WDS).

Sydney, Australia

• Key Responsibilities:
• Successfully completed commonwealth games 2018 project in GoldCoast, Brisbane as a ICT engineer. I collaborate with other network engineer to setup the network (VLAN, Port configuration, rate card etc) and provided.
• Planning and analysing the sites/ nodes using different tools like helix, Athena, ONPS, AEDB database for installing/ upgrading the routers.
• Collaboration with different project manager and vendors for planning, scoping and raising Engineering Orders (EOs).
• Creating the technical scope for survey, install/ upgrade, configure Access router (Huawei ATN910B, ATN910C) and aggregator router Huawei CX600-X2-M8A.
• Raise the Engineering orders (EOs) for survey, install/ upgrade, configure access and aggregator router, backhaul BGP migration, 10G link upgrade etc.

Sydney, Australia

• Key Responsibilities:
• Install, configure and maintain desktop computer with required hardware and software for our client like Westpac and St George bank, which has branches all over Australia.
• Install & configure different server role like Active Directory, DNS, DHCP, group policy, etc
• Provide onsite face to face support to our client for installing standard software and OS to PCs, Laptops and Servers.
• Interstate traveled to build the OS and provide face to face customer support.
• Install and configure Esxi server and vCenter server and use vSphere client to manage them. It includes VM’s creation & VM cloning, VM and server migration, configure VSS, vMotion, etc.

Master'S Degree, Computer Systems Networking And Telecommunications

Network Protocols, TCP/IP Model, Network Security, Telecommunication, Wireless network etc.

Bachelor'S Degree, Information Technology, Distinction

Java, Dreamweaver, Network protocols, E-Commerece, Multimedia, Professional development etc.