Key Result Areas :- -Welcoming and assisting visitors in a friendly and professional manner.-Keeping the reception area tidy and observing professional etiquette.-Handling Reservation System.-Handling Guest Phone Calls.-Handling Administrative work for Front Office Area.-Handling Check-in and Check-out Procedures.-Handling basic inquiries and sorting mail.-Handle all the Administrative work in Lobby & Parking.-Explains all the Current Promotion Plan to Guest.-Performing other administrative tasks, if required.

Key Result Areas :- -Welcoming and assisting visitors in a friendly and professional manner.-Checks the daily arrival list for VVIP's or guests with special need.-Ensure collection and delivery of guest luggage and equipment in an efficient and timely manner.-Tag baggage's it and return the identification slips to guests.-Assists guests with luggage to the front desk.-Escorts guests to room, placing luggage in room assigned by front desk.-Ensure the efficient delivery and collection of group luggage.-Respond to guest requests and queries providing a knowledgeable, efficient and helpful information service.-Perform any other works as and when assigned by the management.

Key Result Areas :- -Checks the daily arrival list for VVIP's or guests with special need. -To be present at the Concierge/Reception desk or in the lobby to be ready to assist guests, colleagues and visitors when requested. -Ensure collection and delivery of guest luggage and equipment in an efficient and timely manner.-Tag baggage's and return the identification slips to guests.-Assists guests with luggage to the front desk.-To provide an efficient luggage storage, delivery and collection service.-Perform any other works as and when assigned by the management.