Accomplishments: • March 2024: Acknowledged by the Regional Senior Director for successfully overseeing the onboarding of 20 professionals in Pakistan.• April 2023: Collaborated with the product team in India to automate the payroll change request process, resulting in a 40% increase in productivity and a 35% reduction in time consumption.• February 2023: Commended by the APAC Senior Director for leading a project involving the mass onboarding of 170 professionals in India.• January 2022: Recognized by the Regional Manager for executing a project to transition the payroll frequency of 230 Australian professionals from Monthly to Bi-Monthly.• December 2021: Integral member of the pilot team establishing the Share Service Center in G-P, later acknowledged by the Co-Founder and CEO.Role and Responsibilities:• HR Shared Service Center Strategy & Operations: Develop and implement policies and strategies to optimize the HR Shared Service Center. Lead the formulation and implementation of HR policies for APAC countries.• HR Onboarding & Administration: Manage offer letter generation, onboarding processes (GP platform), and document management for new hires and contractors. Generate various HR letters (offer, CTC structure, salary revision, promotion, termination) using the HRIS system.• Benefits & Employee Relations: Collaborate with stakeholders to set up payroll, insurance, and other benefits for new hires. Address employee and customer concerns, manage conflicts effectively, and ensure adherence to service level agreements (SLAs).• Process Improvement & Support: Continuously identify and implement initiatives to enhance customer service delivery. Proactively manage and resolve HRIS and Expense platform issues raised by employees and customers. Train new hires on shared service center processes.• Stakeholder Management: Maintain regular communication with stakeholders through weekly, biweekly, or monthly calls.

Accomplishments: • September 2020: Highflyer of the Month.• April 2020: Star Performer of the Month.• January 2021: Promoted to Team Lead from Senior HR Associate.• April 2021: Led a successful project of mass onboarding of 150 professionals in Brazil and Colombia within a month’s timelines.Role & Responsibilities:• Global Onboarding & Offboarding: Oversee the entire global onboarding process, managing offers, contracts, and country-specific documentation. Manage all aspects of the global employee lifecycle, including appointments, full & final settlements, and timekeeping.• Global HR Systems & Administration: Manage HR Shared Services functions globally, including MIS reporting, Applicant Tracking System (ATS) maintenance, and collaboration with HR Operations teams. Spearhead Performance Management, Rewards & Recognition programs, and led process improvement & policy implementation for the global workforce.• Global Employee Data & Payroll: Maintain accurate employee data in HRMS & HRIS systems, handling all transactions (new hires, terminations, transfers, promotions, salary adjustments). Partner with in-country teams or self-payroll functions to ensure compliant global payroll processes, managing adjustments, bonuses, and legal entity transfers.• Global Employee Relations & Support: Address client and employee inquiries promptly via email and HRMS, providing effective solutions within timeframes. Track and analyze inquiries to improve grievance-handling processes. Oversee global terminations, providing comprehensive offboarding support with documentation and assistance until full & final settlement.

Onboarding - Managing the complete onboarding process and employment cycle of LATAM, EMEA, and APAC region. Offer Management, Employment Contract (English/Bi-lingual), Onboarding Documentation & Joining formalities of employees. People Movement/Transfers/redeployments on International Assignments, Immigration processes, Visa applications, and formalities, etc.HRMS & HRIS Management – Manage and update all employee’s personal records, job title changes, supervisor changes, department changes, new hires account, terminations, transfer, promotions, salary changes, transfers, personal data changes, etc. in HRIS/HRMS systems.Payroll Processing – Collect the payroll changes from client and responsible stakeholders and provide all the changes to the in-country partner or in-house payroll team for the monthly payroll. Payroll input activities include (salary changes, bonus, commission, incentive, reimbursement, separation full n final payments, etc.) of LATAM, EMEA, and APAC region.HR functionalities – Issue Appointment and Relieving letter, Full and Final Settlement, Time Office Management, Prepare MIS Reports, HR Audit, Liaise with Global HR Operations Manager and team for guidelines, etc., Rewards & Recognition of employees. Process Development, Improvement & Policy Implementation for LATAM, EMEA, and APAC region.Employee Grievance & Query Management – Handle all the requests and queries from clients and employees through emails and the HRMS system and provide the suitable reply and try to resolve all the queries within the timelines/deadline and maintain all the queries tracker for reporting.Exit & Termination Management- Manage all the termination cases for the employees and provide complete assistance in the off-boarding process i.e. termination/release agreement, severance & full n final payment.

Accomplishments:• April 2017: Recognized by COO and CEO for successfully transitioning and processing the payroll of a client’s 400 employees from ADP.Role & Responsibilities:• Recruitment & Onboarding:  Oversee the entire recruitment lifecycle for APAC-based professionals, including sourcing, interviewing, offer management, contract administration, visa/immigration support, and onboarding.• HR Administration:  Manage all aspects of the APAC employee lifecycle, including appointment letters, full & final settlements, time office records, and HR audits. Lead process improvement initiatives and policy implementation for APAC HR. Maintain accurate and compliant employee databases for the APAC region, including personal records, positions, and transactions. Generate headcount reports and ensure data integrity across APAC. Collaborate with internal teams and partners to establish efficient payroll processes and manage APAC payroll inputs (salaries, bonuses, transfers).• Employee Relations & Support:  Address employee and client inquiries through HRMS and email, offering prompt and effective resolutions. Track and manage all inquiries within established timelines. Oversee terminations throughout APAC, providing comprehensive offboarding assistance with documentation and support until final settlement.

• Recruitment and Onboarding: Expert in candidate screening, interview execution, and onboarding process facilitation. Efficient in data entry of new employee information into HRMS systems.• Training and Development: Skilled in delivering induction programs, designing, and conducting HR training programs tailored to organizational needs, and organizing mock drills.• HR Administration: Proven ability to manage attendance records in HRMS and Savior systems, generate overtime reports using MS Excel, and maintain accurate leave tracking through manual forms and online HRIS systems.• Compensation and Benefits: Adept at overseeing monthly salary processing, designing competitive compensation packages, managing overtime payments, full & final settlements, and annual leave encashment.• Compliance: Well-versed in handling statutory compliances like PF, ESIC, LTA, and Annual Bonus, ensuring adherence to all regulations.• Employee Wellbeing: Proficient in managing employee medical insurance and ESI registration/deregistration.• Responsible for maintaining clean and hygienic work environments (pantry, canteen, shop floors).• Employee Relations: Proactive in addressing employee concerns, mediating conflicts, and offering support to resolve issues following company policies and regulations.• Employee Engagement: Skilled in organizing and coordinating employee engagement activities (parties, annual functions, festival gifts) to cultivate a positive work culture.