Mohammad Wehbe Email & Phone Number

Beirut, Beirut Governorate, Lebanon

- Install and configure software, hardware, or systems.- Ensure installations meet project specifications and requirements.- Develop a deep understanding of the products and systems being deployed.- Provide expert knowledge during installations and configuration.- Collaborate with project managers to create and adhere to project timelines.- Ensure timely delivery.- Provide post-deployment technical support.- Assist clients with any issues or questions that may arise after deployment.- Maintain clear and effective communication with clients, project managers, and stakeholders.- Address questions and concerns throughout the development process.- Provide training to end-users or clients to ensure effective use of deployed solutions.- Conduct rigorous testing to ensure the solution functions as expected.- Ensure the deployed solution meets quality standards.- Create and maintain detailed documentation related to the deployment process.- Document configuration settings and troubleshooting procedures.- Identify and resolve technical issues that may arise during deployment.- Ensure minimal disruption to clients by addressing and resolving issues promptly.- Assist with system upgrades, patches, and ongoing maintenance.- Ensure optimal system performance through routing maintenance activities.- Stay up to date with the latest technologies and industry trends.- Continuously improve skills and knowledge related to deployment and integration.

Verdun

o Provision and troubleshoot VoIP interconnections using Digitalk Carrier Cloud.o Managing IVR (Interactive Voice Response) using amazon web services.o Hands-on experience on implementing Cloud Solutions using various AWS Services including EC2, VPC, Active Directory, NAT gateways, RDS, S3 and cloud formation.o Direct interaction with customers and providers.o Developing strong relationships with customers.o Update termination rates and costs received by clients.o Development of routing rules for traffic collection.o Introduce several new functionalities and strategies to improve traffic and business.o Negotiate contracts and close agreements to maximize profits.o Leading a team of 2 Engineers.o Monitoring network performance and KPIs using in-house developed tools and graphs.

Beirut District, Lebanon

o Manage connection, configuration and organization of Cisco equipment in IT architecture of organization.o Experienced with Cisco ASR 1002 and 1006.o Setup of layer 2, layer 3 switching.o Configuration of routing protocols: Static, RIPV1/V2,OSPF,EIGRP & BGP.o Configuring IPsec VPN and GRE Tunnel.o Perform high level troubleshooting, diagnostics for networking problems.o Monitoring, troubleshooting, documenting and configuring data and voice networks.o Configuration of Access Control Lists (ACLs), prefix list, distribute list and route map.o Configuration of ether channels and trunks in switching network.o Respond and issue support tickets from clients.o Resolve support tickets in a fast and professional manner.o Keep support requester updated on the progress of resolving their support ticket.o Feedback any important client information to Client Services Team and/or Technical Support Team.o Media Traffic follow-up.• Introduced several new functionalities and tools to improve Network Monitoring and Automatic Alarm generation.• In-depth analysis of the voice and media termination traffic.

-Manage and prepare 3G official launching.-IEEE day.-Gave seminars about IEEE.

Master Of Education - Med, Special Education And Teaching

Master'S Degree, Computer And Communications Engineering

Ccna & Ccnp, Networking

Bachelor Science, Computer And Communication Engineering