Manage international customer accounts, including order processing, shipment coordination, and resolution of inquiries.Collaborate with logistics, production, and finance teams to ensure seamless execution of export orders.Negotiate contracts with international clients, maximizing profitability and maintaining customer satisfaction.Conduct market research to identify new business opportunities and target markets.Prepare sales reports, forecasts, and presentations for senior management, providing actionable insights into performance.

Facilitated import and export activities, ensuring compliance with international trade regulations.Managed inventory and warehouse operations, optimizing space utilization and minimizing costs.Prepared key documentation, including invoices, bills of lading, and packing lists.Coordinated customs clearance processes using Mirsal II and other tools.Enhanced operational efficiency by streamlining logistics workflows.

Delivered exceptional customer service to enhance sales and customer retention.Assisted customers with product selection and inquiries, ensuring a positive shopping experience.Handled high-margin sales, boosting overall store performance.Maintained inventory accuracy and ensured store compliance with visual merchandising standards.