Mohammad Nafiz Email & Phone Number

Dhaka, Bangladesh

Dhaka, Bangladesh

Major Achievement:• Worked as a core team member (Basis Administration) in SAP S/4 HANA 1809 Project Implementation.• Accomplished user training on Microsoft 365 Business collaboration platform, to work from anywhere & digital workplace solution for all users • Migrated user form Google G-Suite to Microsoft O365 for the organization and conduct training on MS teams, SharePoint, OneDrive, and MS Planner through which 150+ employee worked from home • Implemented MS active directory in the company to secure all the user under one umbrella• IT and Networks infrastructure design and setup from the scratch in Unigas HQ & Plant office, • Implemented SAP on azure cloud which save a huge amount of perpetual cost.• Attained Microsoft licenses for the entire network according to international standard compliance. • Worked as a part of RFID project to trac and manage inventory of Unigas cylinder. • Identified the issue of inventory management and solved it by implementing Asset Tiger portal.

Dhaka, Bangladesh

• SAP BASIS administration Operation (Managing technical system landscape for SAP on Azure). • Managing SAP users, role authorizations, and profiles & monitoring backup data of SAP HANA. • Administration and Monitoring HANA DATABASE Using HANA Studio.• SAP Note implementation and Transport Request Management. • Generate and analyze SAP Early watch report and administer SOLMAN System. • Manage and Monitoring Cloud Infrastructure on Azure. Manage VPN users, VM Creation, Cost Management, Billing, Backups, Virtual Network in all resource group for DC and DR. • Contribute technical part of RFID project (Hardware installation, Testing and Infra deployment)• Key lead in delivery of the Project - Unified IT workplace (MS Active Directory, Microsoft 365 Business collaboration platform-based work from anywhere & digital workplace solution) and in User Training.• Design and Deploy Network Infrastructure for LAN, WAN, CCTV camera in Unitex LP. Gas Head office, Unites LP Gas Plant office, Unitex Cylinder plant office and other plant. • Manage local IT Infrastructure & Network Security, Monitoring, troubleshoot issues and support. • Monitor & troubleshoot Fortinet Next Generation Firewall, Provide Support for Forti VPN Clients.

Dhaka, Bangladesh

• SAP Business Intelligence Intermediate Document error clearing• PR, PO creation and goods receive on SAP, SAP first level Basis Administration and support• Manage IT Infrastructure & Network Security, Monitoring, troubleshoot issues and support.• Active Directory administration & providing necessary User support for 70+ users.• Provided technical support for hardware/software configurations and applications• IT asset and vendor management, file Server and Network shared folder management.Major Contributions: • Manage IT Infrastructure & Network Security, Monitoring, troubleshoot issues and support.• Provided technical support for hardware/software configurations and applications for 70+ users.• Redesign the network infrastructure for Rahimafrooz HO and changed old network items to cisco Switch and FortiGate Firewall which made the network stable and secure.

Dhaka,Bangladesh

• Strategy planning for IT Service Desk, Customer Experience, Service Process in terms of operational Issue, Way forward, Operational Excellence etc.• Power, EMS, Cooling & Security of Active & Passive Data Center (DR) regular & periodical maintenance• SAP BASIS Administering support (SAP and Fiori Database and Application server monitoring and regular maintenance).• experienced in using SAP applications with knowledge of specific requirements, PR creation, MIGO, GR creation, Service Receive in SAP for IT materials• Client OS, required software installation and setup other devices for end user• Organize & participate in awareness & skill enhancement program to the end users.• Perform Daily Backup Operations, ensuring all Required File Systems and Systems DB are Successfully Backed up.Major Contributions: • Strategy planning for IT Service Desk, Customer Experience, Service Process in terms of operational Issue, Way forward, Operational Excellence etc & worked on DC and DR setup for the organization • Migrate network Infrastructure from non-brand device to CISCO device to stabilize the whole network • Implemented MS exchange server & MS Active Directory which enabled users to mail from anywhere.

Dhaka ,Bangladesh

• Manage IT Support Operations (Service Desk)• Active Directory / Exchange / File Server / Printer Server / DNS / GPO management• Maintain first level support for file server and printer server.• Provide connectivity (LAN, Internet) troubleshooting and support users.• Provide technical support for hardware/software configurations and applications.• Deploy OS, application & software through System Center Configuration Manager• Software/application installation, troubleshooting in laptop and desktop• IT Assets Mgmt. (provisioning, purchasing & Maintenance of IT Assets, Inventory mgmt. Technical Evaluation etc.) through service now portal.Major Achievements: • Part of the Implementation journey of Microsoft Lync in PMI Bangladesh Head office to collaborate all users under one communication platform • Implemented process-oriented inventory management with ServiceNow portal in PMI Bangladesh HO