Mohammad Shahine, Cdmp Email & Phone Number

Lebanon

Dubai, United Arab Emirates

Beirut, Lebanon

• Continuous monitoring and analyzing of online consumer conversations by leveraging differentlistening platforms such as Sprinklr.
• Analyze top-line engagement on communities and facilitate process for social engagement byassigning engagement opportunities to local social engagement teams and clients.
• Responsible for Social listening tool setup and Implementation including keywords, query, parameters, scope, deliverables and dashboards.
• Monitor and analyze key performance indicators (KPIs) related to content, platforms, and marketing campaigns.
• Provide data-driven insights and recommendations to clients for optimizing their marketing efforts.
• Pull and interpret data from social listening tools including volume, sentiment, conversationdrivers, influencers, etc.

Achrafieh, Beirut Governorate, Lebanon

• Comply with CARMA policies and procedures and support CARMA mission and vision.
• Understand Brief Sheets sent by the Client Service and translate the client’s request on the platform.
• Query Building using boolean logic.
• Keyword Research and Optimization.
• Conduct extensive research on the client and obtain different variations of keywords.
• Owned and desk research,

Beirut District, Lebanon

• Monitor social media platforms to find points of interest to the client by using the latest tools.
• Campaign Monitoring.
• Social Media Analysis.
• Reputation and Sentiment Analysis.
• Social Channel measurement.
• Results Curation and Categorization.

Sinn El-Fil, Mount Lebanon Governorate, Lebanon

Down Town, Beirut

-Sales and product consulting.-Customer service and satisfaction.-Delivering wide product knowledge.

Dbayeh

certification of internship program at the MIS department at AC Holding SAL.

Professional Diploma In Digital Marketing, 88%

Certified Digital Marketing Professional - CDMP

Bachelor'S Degree, Management Information Systems, 3.1/4

Activities and Societies: English Day; Technology Day