- Develop automated processes utilizing Automic Workload Automation to enhance operational efficiency.- Manage and maintain Internet Information Services (IIS) for seamless web application hosting.Analyze and optimize workflows with CA Automic to improve performance and scalability.- Deploy and monitor workflows using CA Automic, ensuring smooth execution and minimal downtime.- Provide troubleshooting support to resolve technical issues and maintain system reliability.- Facilitate integration of CA Automic with third-party applications to extend functionality and enhance business operations.- Construct and refine workflows in CA Automic to meet specific business needs and ensure automation success.- Design and implement interactive dashboards using Power BI to visualize data and track key performance metrics.- Collaborate with clients to understand their automation needs and present tailored solutions that drive business value.- Engage in pre-sales and post-sales activities, ensuring client satisfaction and fostering long-term relationships.- Offer insights into automation trends and best practices, positioning solutions to meet client business objectives and maximize ROI.- Demonstrate the benefits of automation solutions through effective presentations and product demonstrations, converting leads into satisfied customers.

Understand and analyze client business needsImplement technological solutions tailored to meet business objectivesProvide expert advice on technology best practicesEnsure solutions align with industry standards and client requirementsCollaborate with clients to optimize system performance and scalability

Performed remote network troubleshooting to resolve connectivity issues and ensure optimal system performanceConducted ERP updates and repairs to maintain system integrity and minimize downtimeMonitored the progress of IT tasks and project milestones, ensuring timely completion and alignment with goalsRemotely followed up on and checked firewall configurations, ensuring security compliance and protection against threatsManaged remote access and VPN configurations for secure connections across locationsProvided remote technical support and guidance to end-users for troubleshooting and system optimizationEnsured system backups were conducted regularly and tested for reliabilityCollaborated remotely with cross-functional teams to resolve technical issues and improve infrastructure efficiency

Fixing, building, and updating infrastructure to ensure stability, scalability, and modernized operationsCollaborate with third-party vendors to build and maintain robust, reliable systemsMarket Research and Analysis Manage the IT assets team by developing a centralized asset management system for streamlined tracking and organizationDevelop a self-service portal on Azure to empower users with on-demand access to resources and streamlined provisioningConnecting our head office with international branches to streamline communication, unify operations, and drive global efficiencyDesign and analysis security network

Water Field: Watch Water Management (Watchleak.com)Utilized Google Maps API to display all flow-meters, pressure sensors, and RTU points on a map, providing real-time status updates on water flow and pressure. The system offers live monitoring, live charts, variations, statistics, and an alert system for comprehensive water management.Developed using Microsoft ASP.NET, with integration of additional tools such as Google API and GIS technologiesSQL Server used for database managementIntegrated DevExpress for enhanced user interfaces and reportingLeveraged M2M devices and SIM card technology for real-time data transmission and remote monitoringCCTV Camera Inspection ClientImplemented a CCTV camera inspection system that remotely navigates through manholes to detect fractures, providing customers with detailed analysis and resolution recommendations.Built software using VB.NET and integrated it with CCTV systems for data collection and real-time analysisSQL Server used for managing inspection data and generating reportsProject Management SystemDeveloped a robust project management system for efficient task tracking, team collaboration, and progress monitoring.Developed using ASP.NET for web-based access and managementIntegrated DevExpress for advanced UI components and reportingSQL Server utilized for reliable database management and data integrity

Al mosaed al-shamel integration with Ma'aref system for helping schools to generate custom reports 1- Using vb.net2-Using Sql Server 3- Crystal reportAFRAHI system For wedding and conference halls1- Using vb.net2- Using Sql Server3- Using Crystal report