Mohammed Abdul Hafeez Email and Phone Number

Automotive Sales

We are official dealers of Chrysler, Dodge, RAM and Volvo vehicles in the UAE and Jeep® in Dubai and the northern Emirates. These exclusive partnerships allow us to provide a wide range of vehicle types. With state-of-the-art sales and after-sales facilities across our twelve locations, Trading Enterprises can help you with a wide range of vehicle ownership issues.

Duty Manager during busy operations(Weekends and Public Holidays)Ensuring the asset are up to the standards by coordinating Security,House Keeping and facilities managment.Facilitate and escort Vip’s during visits.Monitor retailers are adhering the standards and policies.Approve emergency work permits.Assigning volunteers from within the department for Annual AGM meetings and attend to ensure SOP’s are met by the volunteers.Guest Services Team Deployment,Daily Briefings,quarterly and yearly appraisals,Team Coaching,Mystery Shoppers report review,Individual coaching on areas of growth,Alternatives on managing busy areas,Worked on several projects by creating sop’s and SLA’S,Attend all major issues and Guests complains with retailers or any concerns related to leasing or mall management,follow ups on complains received via online,Social media platforms,worked on Sales Force meeting provided SLA’S,ensuring the HR & Department polices adhered,Observing the Team during operations,Cash In & Out Emaar Gift Card on end of each shift,assign tasks to team members,update marketing or DTCM events,closely monitor in mall buggy’s standards and team,ensure department KPI’s met,assigned on department budget and cost saving alternatives for Guest Services department.

Promoted to Supervisor

HP tele sales and Middle East Customer Support

Managing team of 200 and worked on major cleaning contracts at Sharjah government sectors.Ensuring the assets are tidy up to the standards by coordinating with supervisors and regular site visits.Meetings and arrangements for new contracts and maintaining business relations.

All kinds of Telecommunications services

Customer Service 101 Services