Dear Recruiter:In my search for a position that complements my training and background in the hospitality and Healthcare service sector and provides opportunities for growth. With my keen interest in the administrative and customer service, as well as my commitment to team collaboration and outstanding guest service, I would significantly benefit your establishment in this capacity.From handling customer inquiries and communicating directly and effectively with customers to performing overarching administrative tasks and ensuring unparalleled customer service, my previous experience in front-desk reception with The Star Hospitals, my additional strengths in communication, problem-solving, and organization position me to thrive in this challenging and guest-oriented role.Highlights of my background include…• Handling guest greeting, liaising with other departments such as housekeeping and concierge to ensure maximum service and satisfaction for Patients of Vasavi Hospital—with a volume of 150 bedded and Star Hospital 200 bedded and New Life Hospital 100 bedded.• Assisting with day-to-day front desk procedures, including doctor’s appointment, rate confirmation, VIP treatments, and invoices/billing.• Responding to guest inquiries courteously and efficiently, reporting complaints to supervisors and meticulously following up with guests to ensure full resolution.• Demonstrating motivational team building and organizational planning abilities, superior management talents, and exceptional communication skills.With my enthusiasm and dedication to achieving success in the hospitality sector, coupled with my professional background and my transferable skill set, I could swiftly surpass your expectations and provide immeasurable contributions. I look forward to discussing this opportunity and my qualifications in further detail.
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Bench Sales RecruiterStanz It Solution Oct 2021 - PresentHyderabad, Telangana, India -
Business Development ManagerDoctors Plus Daignostic & Scanning Centre Jul 2019 - Oct 2021India
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Manager On DutyHussaini Hospital May 2015 - Nov 2018Hyderabad, Telangana, India• Pleasantly deal with customers to ensure satisfaction.• Ensuring employees are offering exceptional customer service.• Making sure customers happy with the service.• Dealing with customer complaints and issue.• Office administration.• Trained new employees.• Managed & trained office personnel.• Monitor Team coordination & work accomplishment.• Maintain confidentiality of Protected Health Information.• Effectively deal with the typical job stress in a professional, calm manner.• Keep updated with all pertinent billing and insurance requirements.• Perform other duties as assigned.
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Front Office ExecutiveStar Hospital - India May 2012 - Apr 2015Hyderabad, Telangana, IndiaGreet all patients in a cordial, friendly and prompt mannerCollect appropriate co-pay from patients including full payment of self-pay patients at the time of visit!.Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change.Handle cash, credit or check transactions with customers.Resolve customer complaints, guide them and provide relevant information.Maintain clean and tidy checkout areas.Keep reports of transactions.Pleasantly deal with customers to ensure satisfaction.Ensuring employees are offering exceptional customer service.Answer telephones; provide required information per practice policy. Route clinical questions and emergency calls to nursing staff or physician.When answering telephones, make sure all information is obtained before forwarding the call. If a Doctor calls to speak with one of our Doctors, determine if the chart is EMR, pull up the chart at the tech station, and obtain the calling Doctor’s correct name -
Health Insurance Specialist(Billing)New Life Hospital Mar 2009 - Apr 2012Hyderabad, Telangana, India• Obtain New Patient Information Forms from new patients. Review for completeness and request any missing information. Scan all forms into Verify insurance status; determine primary and secondary coverage and subscriber information. Scan cards (front and back) into EMR. Determine whether or not a referral is required. Input reference.• Receiving all the requests, checking all the cases and its medical condition, and validate any procedures, treatments, and doses prescribed.• Checking the eligibility of the cases regarding the contracts between Smart and the accounts as well as utilization of the patient.• Respond to all requests by approval or rejection by phone or mail.• Make sure that all medical requests are handled according to the service level of agreement either through acceptance or rejection.• Attend and reply emails/telephones inquiries for pre-approvals and justification for rejected or partially approved cases.
Mohammed Abdullah Education Details
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Anwer Ul Uloom Degree CollegeA -
Maths,Physics,Chemistry
Frequently Asked Questions about Mohammed Abdullah
What company does Mohammed Abdullah work for?
Mohammed Abdullah works for Stanz It Solution
What is Mohammed Abdullah's role at the current company?
Mohammed Abdullah's current role is Bench sales recruiter.
What schools did Mohammed Abdullah attend?
Mohammed Abdullah attended Anwer Ul Uloom Degree College, Sri Chaitanya College Of Education.
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Mohammed Abdullah
Dubai, United Arab Emirates -
1hillintl.com
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