With a strong foundation in cybersecurity, I transitioned into the field through an intensive SOC Diploma program at IT Gate Academy, where I honed skills in CCNA, MCSA, and other key IT disciplines. My tenure at SmartCom Commercial Services as an IT Help Desk professional was marked by hands-on experience in managing and troubleshooting information technology infrastructure.Dedicated to maintaining robust IT systems, I applied my knowledge in eCDFP, eCIR, and CEH to real-world scenarios, ensuring optimal operation and security. This role encapsulated my commitment to continuous learning and my goal to contribute to an organization's technological resilience.