Mohammed Akbar Ali Email and Phone Number

• Analyzed hardware and software capabilities of computer systems to maximize performance and enhance workstation response times. • Taught various commercial software packages such as Windows programs (XP, Vista, WIN7, & Server-2003), spreadsheet programs, word processing programs, and desktop publishing software.• Configured TCP/IP protocols for 200 network stations for classroom use. • Instructed Veterans Administration personnel on MS Word, Power Point, Excel and other MS Office products • Instructed coworkers on the use of database software for tracking students, classrooms, instructors and equipment• Act as the senior trainer responsible for providing support to new trainees through mentoring, observation, and feedback. • Create all step-by-step training documentation for Web Applications by using Microsoft PPT, working on a web server, and using Snag It to capture screen shots. • Provide Web Applications training to all 9 internal trainers as well as at customer sites.• Design instructional workbook materials used in training including hands-on experiences, worksheets, course objectives & course agendas. • Ability to generate technical concepts in a clear and precise manner