Monitored staff performance, enforcing adherence to policies, procedures,regulations, health codes, license requirements, and top service standards.Conducted weekly and monthly staff meetings to review performance anddiscuss upcoming events.

Showed high-level understanding of dining standards and practices.Maintained updated inventory of beverages and serving supplies.Quickly reset and cleaned up tables after customers left to enable speedyturnaround and guest flow.

Coordinated food service operations between kitchen staff and dining roomservers.Shared knowledge of menu items and flavors, enabling customers to makepersonal decisions based on taste and interest.Handled customer complaints professionally, resolving issues throughdiplomatic acknowledgment and commitment to service.

Boosted team efficiency by keeping kitchen areas organized, clean, andproperly sanitizedDocumented kitchen inventory by reviewing stock and counting items.Assisted front and back of house personnel in spot cleaning floors andmaintaining welcoming environment for team members and guests.

Achieved sales goals and service targets by cultivating and securing newcustomer relationships.Researched sales opportunities and possible leads to exceed sales goals andincrease profits.Analyzed past sales data and team performance to develop realistic salesgoals

Increased customer service ratings significantly through personable service.Scheduled work hours for employees to achieve adequate manpowercoverage.Filed incident reports and handled inappropriate behavior to documentproblems and disturbances.