Mohammed Arshad Email & Phone Number

Bahrain

•Organize workflow and ensure that employees understand their duties or delegated tasks.•Monitor employee productivity and provide constructive feedback and coaching.•Assist Food and Beverage management with training and development of team members.•Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.•Ensure adherence to legal and company policies and procedures and undertake disciplinary… Show more •Organize workflow and ensure that employees understand their duties or delegated tasks.•Monitor employee productivity and provide constructive feedback and coaching.•Assist Food and Beverage management with training and development of team members.•Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.•Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if needed.•Drive sales to maximise budgeted revenue, and incentivize team members to maximise sales and revenue.•Develop menus with other members of the Food and Beverage team.•Set departmental targets, objectives, work schedules, budgets, and policies and procedures.•Evaluate guest satisfaction levels with a focus on continuous improvement.•Ensure communication meetings are conducted and post-meeting minutes are generated. Show less

Abu Dhabi, United Arab Emirates

•90% achieved significant milestones during LRA, quality assurance or mystery shoppers service check visits. Maintain set outlet standards and ensure that the highest food and beverage quality and service standards are achieved in the outlet.•Developed and implemented training programs for new departmental hires to enhance staff performance and ensure consistency in service quality. utilizing role-playing exercises of service for effective customer service impact.•Keep track of minibar… Show more •90% achieved significant milestones during LRA, quality assurance or mystery shoppers service check visits. Maintain set outlet standards and ensure that the highest food and beverage quality and service standards are achieved in the outlet.•Developed and implemented training programs for new departmental hires to enhance staff performance and ensure consistency in service quality. utilizing role-playing exercises of service for effective customer service impact.•Keep track of minibar items to make sure they are not expired, and generate daily reports for any missing or lost items•Ability to collaborate cross-functionally and at all levels and team-based approach including the ability to positively manage conflict. Show less

Abu Dhabi Sheikh Rashid Bin Saeed Al Maktoum Street

•Participates in the mid-year review of associates' or Team members' performance and completes necessary paperwork as established policies and procedures Require.•Remember to review and evaluate guest feedback promptly, during daily outlet briefings, consider conducting a service review using internal surveys (SALT) and TripAdvisor to enhance customer satisfaction and improve the overall guest experience for their next visit.•Experience in staff Rostering and Allocation- Monthly… Show more •Participates in the mid-year review of associates' or Team members' performance and completes necessary paperwork as established policies and procedures Require.•Remember to review and evaluate guest feedback promptly, during daily outlet briefings, consider conducting a service review using internal surveys (SALT) and TripAdvisor to enhance customer satisfaction and improve the overall guest experience for their next visit.•Experience in staff Rostering and Allocation- Monthly Payroll(oais). And purchasing products or placing orders for food and beverage products via Birchtreet.•Responsible for Capex project to all quarters with a priority on operation demand.•Ascertain a guest's satisfaction and handle any problem, which may arise informing a manager of the problem and how it was resolved. Show less

Sharjah, United Arab Emirates Buhaira Corniche

•Responsible for ensuring smooth operations in assigned areas, including staffing, and monitory inventory control costs.•Experience in generating Monthly Sales Records and achieving the target by doing upselling.•Ensure professional supervision of assigned staff by training, motivating and counselling to achieve the objectives agreed upon. Upon and provide the necessary guidance whenever required. •Speed and accuracy, in managing last-minute activities, flexibility, and ability to… Show more •Responsible for ensuring smooth operations in assigned areas, including staffing, and monitory inventory control costs.•Experience in generating Monthly Sales Records and achieving the target by doing upselling.•Ensure professional supervision of assigned staff by training, motivating and counselling to achieve the objectives agreed upon. Upon and provide the necessary guidance whenever required. •Speed and accuracy, in managing last-minute activities, flexibility, and ability to extend duty hours if required.•Handle cash and credit card procedures according to the guidelines of the accounting department. Show less

Sharjah, United Arab Emirates

Performed shift closing on the Point of sales terminal and tallied cash and credit card settlements.Ensured that the IRD was always kept clean and organized, both at the front as well as the back of the house areas.Worked with fellow staff and managers to ensure that the restaurant achieved its full potential.Completed the daily responsibilities that are set for each shift.Completed closing duties, including restocking items, turning off lights, etc.Conducted monthly… Show more Performed shift closing on the Point of sales terminal and tallied cash and credit card settlements.Ensured that the IRD was always kept clean and organized, both at the front as well as the back of the house areas.Worked with fellow staff and managers to ensure that the restaurant achieved its full potential.Completed the daily responsibilities that are set for each shift.Completed closing duties, including restocking items, turning off lights, etc.Conducted monthly inventory checks on all operating equipment and supplies. Show less

Sharjah, Sharjah Emirate, United Arab Emirates

Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.Work together with the kitchen team to prepare foods such as sandwiches, pizza, soups, and salads while following cooking instructions, safety procedures, and sanitary… Show more Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.Work together with the kitchen team to prepare foods such as sandwiches, pizza, soups, and salads while following cooking instructions, safety procedures, and sanitary requirements. Show less

India

Hotel Management, Diploma, A

Activities and Societies: cricket One-year Diploma In Hotel Management.

Commerce, E-Commerce, 2

Activities and Societies: cricket