Mohammed Arshad personal email
- Valid
Experienced 4-5-star Hospitality professional with over a decade of managerial expertise in leading hotel and resort establishments across the Middle East and India. Proficient in overseeing diverse F&B operations, including In-Room Dining, All-Day Dining, and Banqueting, with a focus on maintaining high standards of service excellence. Demonstrated success in staff training, development, and team leadership, improving customer satisfaction and operational efficiency and seeking a challenging and rewarding role within the firm.KEY SKILLS:Technical Skills: Proficient in MS Excel, MS Word, and other internet applications.Customer Support: Skilled in providing exceptional customer service, addressing inquiries, and resolving issues to enhance customer satisfaction and loyalty. Soft Skills: Strong communication and interpersonal skills, teamwork, adaptability, and problem-solving. Sales & Marketing: Effective in implementing marketing strategies and increasing sales through customer-focused solutions. Multitasking: Ability to manage multiple priorities and tasks efficiently in a dynamic environment.Training: Provided mentorship to new employees and developed a comprehensive training programAchievements:•Consistently exceeded customer satisfaction targets•Successfully trained and developed high-performing teams•Improved operational efficiency, reducing costs and enhancing revenue•Implemented innovative F&B concepts, boosting sales and reputation.Mobile: (971)-568639014.Email:mohammedarshad56@yahoo.comSincerely,Arshad
-
Food And Beverage Supervisor Cum Assistant Restaurant ManagerNordic Hotels & Resorts Nov 2022 - Aug 2024Bahrain•Organize workflow and ensure that employees understand their duties or delegated tasks.•Monitor employee productivity and provide constructive feedback and coaching.•Assist Food and Beverage management with training and development of team members.•Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.•Ensure adherence to legal and company policies and procedures and undertake disciplinary… Show more •Organize workflow and ensure that employees understand their duties or delegated tasks.•Monitor employee productivity and provide constructive feedback and coaching.•Assist Food and Beverage management with training and development of team members.•Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.•Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if needed.•Drive sales to maximise budgeted revenue, and incentivize team members to maximise sales and revenue.•Develop menus with other members of the Food and Beverage team.•Set departmental targets, objectives, work schedules, budgets, and policies and procedures.•Evaluate guest satisfaction levels with a focus on continuous improvement.•Ensure communication meetings are conducted and post-meeting minutes are generated. Show less -
Supervisor Room DinningSheraton Hotels & Resorts Nov 2018 - May 2020Abu Dhabi, United Arab Emirates•90% achieved significant milestones during LRA, quality assurance or mystery shoppers service check visits. Maintain set outlet standards and ensure that the highest food and beverage quality and service standards are achieved in the outlet.•Developed and implemented training programs for new departmental hires to enhance staff performance and ensure consistency in service quality. utilizing role-playing exercises of service for effective customer service impact.•Keep track of minibar… Show more •90% achieved significant milestones during LRA, quality assurance or mystery shoppers service check visits. Maintain set outlet standards and ensure that the highest food and beverage quality and service standards are achieved in the outlet.•Developed and implemented training programs for new departmental hires to enhance staff performance and ensure consistency in service quality. utilizing role-playing exercises of service for effective customer service impact.•Keep track of minibar items to make sure they are not expired, and generate daily reports for any missing or lost items•Ability to collaborate cross-functionally and at all levels and team-based approach including the ability to positively manage conflict. Show less -
Food And Beverage Supervisor All Day DiningHilton Jan 2015 - Sep 2018Abu Dhabi Sheikh Rashid Bin Saeed Al Maktoum Street•Participates in the mid-year review of associates' or Team members' performance and completes necessary paperwork as established policies and procedures Require.•Remember to review and evaluate guest feedback promptly, during daily outlet briefings, consider conducting a service review using internal surveys (SALT) and TripAdvisor to enhance customer satisfaction and improve the overall guest experience for their next visit.•Experience in staff Rostering and Allocation- Monthly… Show more •Participates in the mid-year review of associates' or Team members' performance and completes necessary paperwork as established policies and procedures Require.•Remember to review and evaluate guest feedback promptly, during daily outlet briefings, consider conducting a service review using internal surveys (SALT) and TripAdvisor to enhance customer satisfaction and improve the overall guest experience for their next visit.•Experience in staff Rostering and Allocation- Monthly Payroll(oais). And purchasing products or placing orders for food and beverage products via Birchtreet.•Responsible for Capex project to all quarters with a priority on operation demand.•Ascertain a guest's satisfaction and handle any problem, which may arise informing a manager of the problem and how it was resolved. Show less -
Supervisor IrdHilton Hotels & Resorts Mar 2011 - Dec 2014Sharjah, United Arab Emirates Buhaira Corniche•Responsible for ensuring smooth operations in assigned areas, including staffing, and monitory inventory control costs.•Experience in generating Monthly Sales Records and achieving the target by doing upselling.•Ensure professional supervision of assigned staff by training, motivating and counselling to achieve the objectives agreed upon. Upon and provide the necessary guidance whenever required. •Speed and accuracy, in managing last-minute activities, flexibility, and ability to… Show more •Responsible for ensuring smooth operations in assigned areas, including staffing, and monitory inventory control costs.•Experience in generating Monthly Sales Records and achieving the target by doing upselling.•Ensure professional supervision of assigned staff by training, motivating and counselling to achieve the objectives agreed upon. Upon and provide the necessary guidance whenever required. •Speed and accuracy, in managing last-minute activities, flexibility, and ability to extend duty hours if required.•Handle cash and credit card procedures according to the guidelines of the accounting department. Show less -
Captain And Order TakerHilton Hotels & Resorts Dec 2009 - Feb 2011Sharjah, United Arab EmiratesPerformed shift closing on the Point of sales terminal and tallied cash and credit card settlements.Ensured that the IRD was always kept clean and organized, both at the front as well as the back of the house areas.Worked with fellow staff and managers to ensure that the restaurant achieved its full potential.Completed the daily responsibilities that are set for each shift.Completed closing duties, including restocking items, turning off lights, etc.Conducted monthly… Show more Performed shift closing on the Point of sales terminal and tallied cash and credit card settlements.Ensured that the IRD was always kept clean and organized, both at the front as well as the back of the house areas.Worked with fellow staff and managers to ensure that the restaurant achieved its full potential.Completed the daily responsibilities that are set for each shift.Completed closing duties, including restocking items, turning off lights, etc.Conducted monthly inventory checks on all operating equipment and supplies. Show less
-
WaiterHilton Hotels & Resorts Sep 2008 - Nov 2009Sharjah, Sharjah Emirate, United Arab EmiratesGreet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.Work together with the kitchen team to prepare foods such as sandwiches, pizza, soups, and salads while following cooking instructions, safety procedures, and sanitary… Show more Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.Work together with the kitchen team to prepare foods such as sandwiches, pizza, soups, and salads while following cooking instructions, safety procedures, and sanitary requirements. Show less
-
Waiter InternshipEagleton - The Golf Resort Jul 2007 - Jul 2008India
Mohammed Arshad Skills
Mohammed Arshad Education Details
Frequently Asked Questions about Mohammed Arshad
What is Mohammed Arshad's role at the current company?
Mohammed Arshad's current role is Actively looking for job.
What is Mohammed Arshad's email address?
Mohammed Arshad's email address is ar****@****ail.com
What schools did Mohammed Arshad attend?
Mohammed Arshad attended Continental Institute Of Hotel Management, Higher Secondary School - India.
What skills is Mohammed Arshad known for?
Mohammed Arshad has skills like Food And Beverage, Hospitality, Resorts, Micros, Customer Service, Hotel Management, Hospitality Management, Food, Hotels, Hospitality Industry.
Not the Mohammed Arshad you were looking for?
-
Mohammed Arshad
Dubai, United Arab Emirates -
-
Mohammed Arshad
Bengaluru -
-
1yahoo.co.in
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial