It Support Technician
CurrentProviding 1st line support to school staff and students for all IT hardware and software support. Executing employee onboarding and offboarding processes using Microsoft Azure, Intra and Intune. Monitoring and network support through Meraki dashboard and hardware support. Providing support for Interactive digital board for the classrooms. Installing of Windows 10 and 11 and various software as per user needs. Managing access to Pax system and support for CCTV network.