•Setting up a new strategy for empowering and developing the Chamber's internal and external services. •Responsible for all aspects of Information Systems. Primarily hired to repair and replace major data and system problems systemic to operations.•Managing and restructuring major ERP, CRM, Facility Management, HR and Payroll systems technology and process based on MS Dynamics, Oracle and Odoo. •Provided solutions for DMS and Workflow systems based on Alfresco… Show more •Setting up a new strategy for empowering and developing the Chamber's internal and external services. •Responsible for all aspects of Information Systems. Primarily hired to repair and replace major data and system problems systemic to operations.•Managing and restructuring major ERP, CRM, Facility Management, HR and Payroll systems technology and process based on MS Dynamics, Oracle and Odoo. •Provided solutions for DMS and Workflow systems based on Alfresco technology.•Creating technical requirements documents such as request for proposal RFP for tendering and purchasing of different systems and technologies. •Managing different staff related to different projects and departments.•Managing an environment that includes different technologies and integration requirements such as Cloud servers based on Azure and AWS. •Responsible for data and voice communications networks including links to different branches using different technologies such as Cisco switches, Firewalls, Routers, IronPort and Bluecoat. Show less

•Maintaining a strong working relationship between regional and local technical specialists, operations team, and staff in order to successfully scope, plan, and manage different ICT implementations. •Managing Helpdesk function and support engineers for daily and major issues covering Bahrain and Saudi offices.•Managing new projects and new technologies implementation within time limits and requirements.•Create yearly budgets for the IT department, responsible for projects costing… Show more •Maintaining a strong working relationship between regional and local technical specialists, operations team, and staff in order to successfully scope, plan, and manage different ICT implementations. •Managing Helpdesk function and support engineers for daily and major issues covering Bahrain and Saudi offices.•Managing new projects and new technologies implementation within time limits and requirements.•Create yearly budgets for the IT department, responsible for projects costing, and IT purchases.•Ensure high quality service and safety procedures are implemented within IT operations and projects.•Ensure all IT policies and procedures are implemented and adhered to.•Provide periodic reporting and presentations to management covering Bahrain and Saudi offices issues and projects.•Selecting and liaising with suppliers for service delivery.•Assist with application development and databases development.•Maintaining IT documentations for systems, infrastructure and updating Business Continuity Planning and Disaster Recovery documents. •Representing the office with vendors, computer and telecommunication companies. Network, Servers administration and monitoring Show less