As a call center representative at First Iraqi Bank, I provide excellent customer service and support to clients and potential customers. I use my information technology skills to handle inquiries, troubleshoot issues, and offer solutions. I also apply my sales skills to promote the bank's products and services, and generate leads and referrals. I joined First Iraqi Bank in November 2023, after working as a salesman at MAAD Center and Tarin Lighting for a total of five months. There, I gained valuable experience in selling various products, such as electronics, appliances, and lighting fixtures, to different customers and markets. I also developed my communication, negotiation, and persuasion skills, as well as my knowledge of Microsoft Office. I graduated with a bachelor's degree in information technology from the University of Sulaimani in June 2023, where I learned the fundamentals of programming, networking, databases, and web development. I am passionate about using technology to improve people's lives and businesses, and I am always eager to learn new skills and tools. I am a team player, a problem solver, and a customer-oriented professional, who strives to deliver high-quality results and satisfaction.