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Mohammed Faisal Email & Phone Number
Customer Service Account Specialist
at
Lumen Technologies
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Customer Service Account Specialist
Location
Bengaluru, Karnataka, India
Who is Mohammed Faisal? Overview
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Quick answer
Mohammed Faisal is listed as Customer Service Account Specialist at Lumen Technologies, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Mohammed Faisal.
Mohammed Faisal previously worked as Customer Support Specialist at 24-7 Intouch and Senior Consultant at 24-7 Intouch. Mohammed Faisal holds Mba, Finance And Marketing from Adarsh Institute Of Management And Information Technology.
Company email context
Email format at Lumen Technologies
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Lumen Technologies
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Profile bio
About Mohammed Faisal
Experienced Business Development Executive skilled in Customer Support, Public Speaking, Market Research, and Management. Strong business development professional with a Mba focused in Finance and Marketing from the Adarsh institute of management and information technology.
Listed skills include Microsoft Office, Powerpoint, Microsoft Excel, Customer Service, and 25 others.
Current workplace
Mohammed Faisal's current company
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Lumen Technologies
Website
AeroLeads page
8 roles
Mohammed Faisal work experience
A career timeline built from the work history available for this profile.
Customer Service Account Specialist
Current
Oct 2023 - Present
Customer Support Specialist
May 2023 - Oct 2023
Senior Consultant
Nov 2020 - May 2023
Senior Business Development Executive
- Primary responsibility was to interact with prospects, provide with necessary information, regular follow-up and convert to sales.
- Was responsible for handling inbound queries, work on leads generated via website registration, chat, assist visits to the experience store, follow-up via calls, whatsapp and email.
- Also contributed in providing training to new joiners, supervised and assisted their role on daily basis.
Jan 2020 - Sep 2020
Senior Associate - Presales
- Responsible for handling inbound & outbound queries regarding the products & services.
- Responsible for contacting leads provided and converting them into sales.
- Contacting prospects from different channels such as social media, chat support, emails etc., to provide information & assisting to place the order.
- Also evaluated new candidates for the team on terms of verbal & written communication.
Jun 2019 - Dec 2019
Senoir Advisor
Concentrix Services India Private Limited
- Was responsible for handling consults from Level 1 & 2 advisors.
- Raising escalations for customer issues with the product/authorised service provider.
- Handling escalations against product or authorised service providers.
- Supervised a team of L2 advisors as an SME.
Oct 2017 - Jun 2019
Business Development Executive
- Was responsible for Data Mining, Lead Generation, Cold Calling, Scheduling Appointments, Meeting Clients and Generating Sales.- Was also responsible for managing Social Media Platforms of the company. Marketed & Promoted Company’s services on various websites such LinkedIn, Facebook, Quora and more.
Nov 2016 - May 2017
Team & coworkers
Colleagues at Lumen Technologies
Other employees you can reach at lumen.com. View company contacts →
KG
Kinnis Gilbert
Colleague at Lumen TechnologiesSeattle, Washington, United States, United States
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CC
Cheyenne Candelaria
Colleague at Lumen TechnologiesUnited States, United States
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AN
Allyson Noel
Colleague at Lumen TechnologiesCorrales, New Mexico, United States, United States
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CP
Christopher Powers
Colleague at Lumen TechnologiesGreater Boston, United States
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RT
Robert Tippett
Colleague at Lumen TechnologiesUnited States, United States
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AN
Ashley Neff
Colleague at Lumen TechnologiesBroomfield, Colorado, United States, United States
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BM
Brian Moore
Colleague at Lumen TechnologiesColumbus, Ohio Metropolitan Area, United States
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WW
Wendy Wei
Colleague at Lumen TechnologiesUnited States, United States
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CM
Chris Mcmullin
Colleague at Lumen TechnologiesPortland, Oregon, United States, United States
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DG
Dhanasekhar Gottam
Colleague at Lumen TechnologiesBengaluru, Karnataka, India, India
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Kinnis Gilbert
Colleague at Lumen TechnologiesSeattle, Washington, United States, United States
View →
CC
Cheyenne Candelaria
Colleague at Lumen TechnologiesUnited States, United States
View →
AN
Allyson Noel
Colleague at Lumen TechnologiesCorrales, New Mexico, United States, United States
View →
CP
Christopher Powers
Colleague at Lumen TechnologiesGreater Boston, United States
View →
RT
Robert Tippett
Colleague at Lumen TechnologiesUnited States, United States
View →
AN
Ashley Neff
Colleague at Lumen TechnologiesBroomfield, Colorado, United States, United States
View →
BM
Brian Moore
Colleague at Lumen TechnologiesColumbus, Ohio Metropolitan Area, United States
View →
WW
Wendy Wei
Colleague at Lumen TechnologiesUnited States, United States
View →
CM
Chris Mcmullin
Colleague at Lumen TechnologiesPortland, Oregon, United States, United States
View →
DG
Dhanasekhar Gottam
Colleague at Lumen TechnologiesBengaluru, Karnataka, India, India
View →
3 education records
Mohammed Faisal education
Mba, Finance And Marketing
Adarsh Institute Of Management And Information Technology
Bachelor’S Degree, Finance And Financial Management Services, First Class
Baldwin Mehthodist College
High School
Vasavi Educational Trust School
FAQ
Frequently asked questions about Mohammed Faisal
Quick answers generated from the profile data available on this page.
What company does Mohammed Faisal work for?
Mohammed Faisal works for Lumen Technologies.
What is Mohammed Faisal's role at Lumen Technologies?
Mohammed Faisal is listed as Customer Service Account Specialist at Lumen Technologies.
Where is Mohammed Faisal based?
Mohammed Faisal is based in Bengaluru, Karnataka, India while working with Lumen Technologies.
What companies has Mohammed Faisal worked for?
Mohammed Faisal has worked for Lumen Technologies, 24-7 Intouch, Wooden Street, Rentomojo, and Concentrix Services India Private Limited.
Who are Mohammed Faisal's colleagues at Lumen Technologies?
Mohammed Faisal's colleagues at Lumen Technologies include Kinnis Gilbert, Cheyenne Candelaria, Allyson Noel, Christopher Powers, and Robert Tippett.
How can I contact Mohammed Faisal?
You can use AeroLeads to view verified contact signals for Mohammed Faisal at Lumen Technologies, including work email, phone, and LinkedIn data when available.
What schools did Mohammed Faisal attend?
Mohammed Faisal holds Mba, Finance And Marketing from Adarsh Institute Of Management And Information Technology.
What skills is Mohammed Faisal known for?
Mohammed Faisal is listed with skills including Microsoft Office, Powerpoint, Microsoft Excel, Customer Service, Microsoft Word, Team Management, Management, and Project Management.
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