Sam Johnson Email & Phone Number

Greensboro, Nc, Us

Dmv- Area

Implement customer success plans using standardized journey templates to set customer expectations and ensure they are prepared for key milestones through the lifecycle, reinforce ecosystem hand-offs, and empower customers to self-serve.Leverage and manage overall customer metrics, which include customer usage data, health indicators, and renewal dates with a holistic view that aligns with customer objectives/success metrics. In other words…I make sure the services and solutions my customers have with Lumen, empowers and enables them to be successful to conduct business with their customers.

Greensboro, North Carolina

Maintain an enterprise portfolio of existing clients Project management of new and existing Fiber and Coax services including internet, managed services, WIFI, voice services, and Cloud storage. Coordinate with Account Executives and Engineering teams to ensure customer satisfaction for ongoing account management, growth, and retentionSales focus on fiber WAN, fiber internet access, PRI/SIP, hosted phone solutions, managed security, managed router, and cloud servicesProduct expert with hosted voice phone hardware and software solutionsResponsible for achieving and exceeding a monthly revenue quota in sales growth.

Triad Area Nc

Greensboro--Winston-Salem--High Point Area

Greensboro--Winston-Salem--High Point Area

South Boston, Virginia, United States