Responsible for the local IT Infrastructure and TeamLocal liaison for EMEA IT team – ITLM EMEA member, Regional Executive MemberCascading the Strategic Plan down to the annual operating plan within Information TechnologyDriving innovation, value and performance through technology and operations governanceDeveloping and managing the capability for digital transformationIdentifying strategic partnerships to support the Information Technology Strategy (such as IT Projects and Operational Support)Analysing and identifying functional risks and security threats and developing mitigating plansProcess owner – Policies, Procedures and Business ManualsEnsuring that clear Information Technology strategic medium to short term goals and objectives aligns with the Business objectivesManagement of the IT DepartmentDefine the CAPEX and OPEX budget for the IT DepartmentService Availability / Capacity ManagementProject ManagementChange ManagementIT Governance, Risk and ComplianceSupplier / Vendor ManagementTechnical CapabilityMicrosoft Windows / SQL Server Administration -Domain Controller, Group Policies, WSUS, Print Services, File Services, Terminal Services, RemoteApp, DHCP, DNS, etc.Google Workspace / Microsoft 365 AdministrationMicrosoft Dynamics AX 2012 R3 (ERP System) AdministrationCloud Environments - Private / PublicCore Network Infrastructure -Setup and maintain all networking equipmentVMWare ESX Setup and Configurations / Cloud Migrations – Private and PublicStorage Area Network (SAN) AdministrationBackups – Veeam Backup & ReplicationHosted VOIP AdministrationEnd User Support - Software and Hardware support, onsite and remotePrinters - Setup and Maintain of devicesHikVision / Avigilon CCTV Administration

Responsible for the complete IT InfrastructureNetwork administrationVMWare ESX Setup and ConfigurationsMicrosoft Windows Server Administration - Domain Controller, Group Policies, WSUS, Print Services, File Services, Terminal Services, RemoteApp, DHCP, etc.Microsoft 365 – Setup, administrate - of all 365 services, Azure Cloud Setup, purchasing of licensing, etcMicrosoft 365 Exchange - Setup, configure and manage all email accounts Microsoft SQL Server Administration - Setup and Configure as required, manage ongoing related tasks for the active databasesSophos Firewall – Setup and configure, rules and accessSophos Access Points – Advanced setup and configurationStorage Area Network (SAN) Administration - Manage and maintain SAN, Setup and configure new storage requirements as neededSage Pastel – Server and End user setup and administrationSage VIP – Server and End user setup and administrationBackups – Veeam Backup & Replication, Setup and administration of backup solutionCore Network Infrastructure - Setup and maintain all networking equipment, HP/Netgear switches and routers. Setup and maintain of different subnets and VLAN's for the services provided.Hosted VOIP Administration - Manage and maintain all telephone related queriesEnd User Support - Software and Hardware support, onsite and remoteApple Device Support – Setup and maintain of devicesPrinters - Setup and Configure of devices, Scan to Folder/Email, Network Printing, etc.Asset Management - ensure all IT related equipment is accounted forManage incoming and outgoing equipment - Contact with competitive suppliers for all new acquisitionsHelpdesk Ticketing - Ensuring all support requests are logged and resolved successfully, Spiceworks Project Management - oversee and manage all IT related projectsSophos Endpoint – Setup and administration of endpoint solution

Responsible for the complete IT InfrastructureNetwork administration - two sitesHosted MPLS connectivityVMWare ESX Setup and ConfigurationsMicrosoft Windows Server Administration - Domain Controller, Group Policies, WSUS, Print Services, Terminal Services, RemoteApp, etc.Microsoft Exchange 2010 Administration - Setup, configure and manage all email accountsMicrosoft SQL Server Administration - Setup and Configure as required, manage ongoing related tasks for the active databasesMicrosoft Dynamics AX 2012 R3 (ERP System) Administration - Super user, manage and maintain the entire onsite ERP platform, UAT --> QA --> ProductionResponsible for all end user supportWorkflow creation and modificationSystem changes/updatesSystem backups and restores (SQL)Domain integration – user setupSetup of user security roles and modification of user rolesSetup of GL Accounts, cost centres – posting profilesSetup and modification of chart of accounts (General Ledger)Enterprise Asset Management, Purchase Ledger, Sales Ledger, General Ledger, Budgeting, Fixed Assets, Cash and Bank Management, Human Resources, Procurement and Sourcing, Product Information Management, Stock Management modules Globe Atlas Integration (Reporting) – Setup and maintainStorage Area Network (SAN) Administration – NimbleBackups – Nimble SAN, Datto, Veeam Backup & ReplicationCore Network Infrastructure - Setup and maintain all networking equipment, Cisco switches. Setup and maintain of different subnets and VLAN's for the services provided.MiTel VOIP AdministrationMicrosoft Office PackagesAvigilon IP CCTV AdministrationEnd User Support - Software and Hardware support, onsite and remotePrinters - Setup and MaintainManage incoming and outgoing equipmentProject Management - oversee and manage all IT related projectsMobile Devices - Acquisition and management of all company devicesWebroot/Eset Endpoint Administration