Senior Manager within the Marketing Operations function, providing operational and strategic support. ____________________► Manage the development of annual marketing strategies and frameworks with the CMO and other executives► Monitor strategy execution filtering through finance, procurement, operational risk and campaign strategy► Collate actionable insights to support data-driven decision making► Create new efficiencies, integrate best practices and oversee corporate governance► Manage a Martech Specialist and introduced a new MRM to support effective marketing delivery ► Develop business cases to demonstrate pain points and create solutions► Lead agency management/collaboration, maintaining alignment with processes and annually reviewing relationships ► Selected to oversee the budget process for 2014 and 2015► Directed departmental budget management from 2008 – 2016 across 19 markets, 4 business units & 6 functions► Controlled media buying via unbilled media rebates and bulk buying discounts► Generated procurement strategies and conducted spend analysis, reporting to the departmental Exco► Recruited, negotiated contracts and onboarded 15 new agencies nationally in 2019/2020► Headed a communications agency model review in 2019 and recruited national and international agencies ► Diversified the supplier database to meet BBBEE targets and leveraged direct and vendor flow through ► Recruited agencies across the continent in collaboration with local procurement teams

Grew role from operations to strategy focused – designed annual marketing strategies, plans and calendars. ____________________► Managed CIB marketing for Africa and delivered projects with support of key decision makers ► Developed an in-depth understanding of functional pain points and resolved them with strategies ranging from policy/procedure development, compliance, risk mitigation and collateral management► Consistently met procurement targets and submitted vendor reports

Headed communications and procurement after an internal unit merger. ____________________► Aided in creating and integrating a new strategy► Managed marketing projects and internal communications ► Organised events – annual TPS sales conferences, trade shows, Chinese new year events and product launches ► Coordinated exhibitions, ads and activations► Built a network of vendors via careful recruitment and selection► Drove publishing of the Guide to Transactional Banking in Africa