• Identify business opportunities and target markets• Make initial customer contact through visits or calls• Identify each potential customer’s needs• Formulate business proposals according to customers’ business needs• Negotiate prices and variations in prices and specifications• Manage account management and expansion activities• Develop new opportunities and close existing ones• Build meaningful relationships within the company and outside• Develop detailed territory plans• Ensure appropriate and timely delivery of service and products• Follow up on service and / or product once the delivery has been made• Research market trends and products• Arrange meetings with potential clients• Challenge objections in order to get the customer to buy a product• Record sales information and maintain customers’ records• Make rapid calculations of costs in order to provide temporary quotations• Prepare sales reports by analyzing and summarizing information• Review self sales performance with a view to improve it

• Ensure that customers are directed to the appropriate aisle• Identify sales opportunities and follow up on existing accounts for business development• Create and execute appropriate strategic plans to bring in more business• Research sources in order to develop new business connections• Make cold calls to prospective clients and inform them about new products and deals• Conduct market research to identify trends and manage sales activities accordingly• Meet individual and company sales targets• Promote new products to walk-in customers and record orders• Handle and resolve customers’ complaints• Explain products’ value and capabilities to customers• Process payments in terms of cash, checks and credit cards• Verify the validity of paper money and credit cards