Providing and demonstrating stellar expertise in the field of Information Technology Client Support. Responsible for Promptly addressing, analyzing, and resolving incidents and requests, engaging other Built resources as needed to resolve client issues. Dependable and diligent IT professional who manages multiple tasks and works well under pressure. Experience in installing, troubleshooting, and repairing hardware, software, and peripherals, plus training end users. Applies a consultative approach to resolving issues.