• Managed and tracked accounts with Dubai Municipality, Dubai Municipality (Montaji), MOFAIC, MOCCAE, MOEC & Chamber of Commerce, ensuring compliance with regulations and facilitating various services.• Handled Dubai Municipality FIRS & FITR requirements.• Calculated competitive quotes for exports, imports, and cross-trade, arranging cargo collection for various freight types and negotiating contracts.• Handled correspondence with shipping lines, airlines, and overseas forwarders or agents, maintaining strong client relationships and developing new business opportunities.• Coordinated end-to-end bonded cargo clearance from Jafza to GCC countries, including BOE processing, gate pass issuance, customs clearance, and NR claim processing, efficiently managing the claims process via Dubaitrade.

• Utilized E-Mirsal II system to generate Bills of Entry for both Export and Import activities.• Proficient in Air and Ocean Cargo Import and Export procedures, including associated documentation.• Coordinated logistics operations to ensure efficient movement of goods.• Managed cargo clearance procedures at Dubai and Sharjah Airports.• Employed Dubai Calogi Software for processing all Cargo Export and Import paperwork.• Prepared shipping documents such as invoices, packing lists, and material manifests and submitted them to Dubai Customs electronically through EDI (Dubai Trade).• Booked & executed Air Waybill (AWB) online using CALOGI platform.• Demonstrated expertise in handling Dangerous Goods, including preparation of Dangerous Goods Declarations (DGD), marking, labeling, and packing.

• Provide clients with guidance on IATA rules and regulations for air freight.• Arrange air cargo shipments in accordance with IATA regulations and standards.• Complete air waybills accurately and efficiently while managing cargo rates effectively.• Ensure strict compliance with regulations governing the handling of dangerous goods in air cargo operations.

• Receive and accept export cargo for shipment, ensuring accuracy and compliance.• Process import and export documentation, including Export Cargo Manifest, NOTOC, and Flight Handling Report, adhering to regulations.• Coordinate the build-up and break-down of cargo, optimizing efficiency and safety.• Supervise ramp handling activities for both export and import operations, ensuring smooth workflow and adherence to procedures.• Issue import delivery orders promptly and accurately to facilitate timely cargo delivery.

• Receive and process export cargo for shipment, ensuring accuracy and compliance.• Handle import and export documentation, including Cargo Manifests and Flight Handling Reports, to facilitate smooth operations.• Coordinate cargo handling operations, including build-up, break-down, and ramp handling, optimizing efficiency and safety.• Issue import delivery orders promptly and efficiently, while managing cargo reservations effectively.