Ensure the loading / offloading procedures are followed as per the laid down policy of the Airlines, Company and Airport security. Responsible for implementing safe working practices and procedures as per EKFC policy.Liaise with Airline representatives regarding the catering uplift, pax figures and additional request that is needed on flight to flight basis.Carry out audits at the operation/airside to ensure the food and equipments provided are as per the airline standards.Ensure all complete documents are provided including the checklist and HACCP form to ensure records are available.Managing and motivating a team of Team Leaders and Team Members whilst leading the people management initiatives with respect to cost, compliance, service and people.Allocate work to assigned staff in order to ensure airline requirements are met with in line with laid down specifications and hygiene standards.

Adhered to legal and regulatory requirements while processing imports and exports.Monitored shipments, identifying and communicating status or delays to internal and external stakeholders.Handling the import and export shipments for one of the high revenue e-commerce customer.Liaising with the Origin/destination teams regarding the shipment collection, delivery and priority shipments.Escalating the delays to the management in order to avoid further delays on the shipments.Liaised with customers to provide order updates and confirm delivery dates and requirements.

Troubleshooting minor technical & network issues.Ensuring the supply order has been arranged in a professional manner and well in advance.Ensuring proper safety techniques are being followed during operations.Negotiated with vendors to outsource services.

Assisted payment processing team in undertaking credit checks.Undertook data entries and balance sheet reconciliations.Established and organized easily accessible filling systems.Handled sensitive or confidential information with honesty and integrity.Tracked all payments made for tax preparation and follow up on returns.