Mohammed Sameer Email & Phone Number

Hyderabad, Telangana, India

As an Associate Financial Advisor at GradRight, a pioneering Ed-Fin-Tech company, I specialize in guiding students through the process of securing the best education loans for their study abroad dreams. With an understanding of financial planning and loan products, I assist students in identifying optimal funding solutions according to their needs.

Hyderabad, Telangana, India

Engage with customers through various channels such as phone, email, to understand their needs and provide appropriate solutions.Handle customer inquiries, complaints, and feedback in a timely and professional manner to ensure customer satisfaction and retention.To direct the customers to open the account through online channelTo take the customer request on call to make electronictransactions to their nominated accountTo assist the vulnerable customers on call in managing theirfinancesTo send letters, secure messages and e-mails to the customersTo guide the customers through the terms and conditionsDirect the customers to send the original or certified documentsTo take the instructions on call by the customer upon the maturity period of a product

Hyderabad, Telangana, India

Serve as a point of contact for customers, addressing theirconcerns and inquiriesCommunicate with customers through various channels, such asemail or in-personCollaborate with internal teams to address customer needs andexpectationsUpdate and maintain customer databases, ensuring up-to-date information