Mohammed Shabuddin Email & Phone Number

With an MBA in IT from Bhartiyar University and over two years of experience as a service delivery manager at Atos, I have developed and demonstrated my competencies in delivering IT services to various clients, ensuring quality, efficiency, and customer satisfaction. I have also contributed to the development and implementation of service delivery strategies, policies, and processes, as well as the coordination and collaboration with internal and external stakeholders.My core skills include service delivery management, IT infrastructure, project management, problem-solving, communication, and teamwork. I am passionate about delivering IT solutions that meet the needs and expectations of the customers, as well as the goals and values of Atos. I am always eager to learn new technologies, tools, and best practices in the IT industry, and to share my knowledge and expertise with others. I am also proficient in customer relationship management (CRM), which enables me to build and maintain strong relationships with the clients and to address their issues and feedback effectively.

• 

  Service Delivery Manager

  Atos

  Apr 2021 - Present - India