Assist with Client Requirements gathering workshops, Design Document, BusinessRequirements Document, Implementation, Training, UAT support, Go Live and postGo-Live support on Business Central, Wiise, LS Retail, LS Hospitality.KeyPay Payroll – I assisted in 4 KeyPay implementations which included setting upawards and rostering.Demos and presales on D365 BC & KeyPay.

Working closely with users to Identify inefficiencies in processes and proposedsolutions to streamline workflows using key features in GP not being utilized.Produce detailed Business Requirements Documents and Business ProcessDocumentso Propose a solution, configure/deploy the solution on the Test environment, doUser Acceptance Training (UAT) with SOP’s and crossover to Live environment.o Spearhead the transitions for customizations required, providing detaileddocumentation for the Developers to ensure the best outcome for the roll-out ofnew applications and changes to the current system.o Create workflows and implement standard operating procedures (SOP) for over 15scenarios in Finance ensuring continuous improvement and cost savings.o Supervise the project services division at Premier with 4 staff that fall under mydirect supervision providing the platform for ERP to 8650 employees acrossPremier.o Adhere to Premiers project practices and processes, Manage daily prioritization oftasks and completion of deliverables with daily project meetings. Keep projects toplan, within budget and within timelines.o Processes performed includes implementation, training and supporting all modulesin Microsoft Dynamics GP and Business Central when the company was looking totransition to BC:o Premier has an extensive amount of development as well as third party productswhich have been added onto Dynamics GP. I have had significant involvementwith the testing and support of those applications.o Implement requirement documentation for Replenishment, Creditors and Financedepartments and co-ordinate with management for a phased approachimplementation and training process

First line support: Provided telephonic and remote support to users.Attained required Microsoft certification.Shadowed Senior Business Analyst and Consultants On-Site to gain experience andexposure. Promoted from First line support to Business Analyst.Responsible for all Health Checks -identify current shortcomings – propose solutions –provide discovery documentationAssisted with installations and configuration of Dynamics GP for new clients.Took over responsibility for full implementation at clients in Namibia, Botswana andMozambique. Developed course materials SOP’s and facilitated classroom training for new hires on allmodules of Dynamics GP. Also tasked with Project Management, keeping all project within budget and to proposedtimelines, servicing clients with data migration, report writing, analysis, setup anddeployment.I do still assist on projects from time to time as needed.