Mohammed Siddiqui Email & Phone Number

• Ensured smooth migration of health information from one database to another• Scanned and uploaded documents from various clinical departments while auditing them to prevent misfiles• Worked as a part of a team with various stakeholders in the department in order to help implement the team huddles initiative

• Performed Data entry and audited databases while validating data that was previously entered and ensuring that it adhered to data quality standards• Worked with multiple Cerner Millennium Apps• Took an active role in process improvement by recognizing areas for improvement and providing suggestions• Assisted in ensuring patient health records were in a proper format to send to external providers

• KPI management through data analysis and project management • Increased employee empowerment and engagement by gathering feedback and implementing changes• Conducted interviews through the organizational hierarchy to improve efficiency standards by creating training and support documents focusing on improving First Call Resolution (FCR) and Customer Satisfaction (CuSat), lowering Average Handle Time (AHT), After Call Work (ACW), and Schedule Adherence.• Improved team performance by producing and implementing a training program using the GROW methodology, designed to improve the employee feedback loop and provide more efficiency during the ICU (Intensive Care Unit) process in order to ensure that the experience was consistent among support members

Ontario, Canada

• Collaborated with a team to design an effective elopement risk assessment tool through a literature review of multiple journal articles in order to identify the critical variables, conducted interviews to determine and meet the different challenges• Fully developed the tool and presented the findings at a Research Poster Day hosted by UOIT• Designed methodology to assess and improve the tool

Diploma, Health Information/Medical Records Technology/Technician

Activities and Societies: Muslim Students Association - President

Bachelor Of Health Sciences (Bhsc) (Hons), Health Services/Allied Health/Health Sciences, General

Activities and Societies: Interprofessional Health Student Network (President) Health Sciences Student Network (Vice President) Muslim.