Performing the role of Salesforce Functional Consultant as well as Development/Enhancement Lead. Designing and Implementing the solution as per business requirements. Gathering Development requirements from business and estimating the effort.

Working as a Application lead and managing multiple Salesforce Applications and guiding a team to resolve complex and critical issues. Also providing technical and functional expertise to the team and business.

Performing the role of Salesforce consultant as well as Administrator.Worked on Sales and Service Cloud application and customize the Service cloud for tracking Purchase order and Line Items for the Client.Developed the custom objects, custom fields, validation rules, Automated using Salesforce Automation tools, Approval Process, Apex Class and Trigger.Developed POC for legacy application and migrated the data from legacy application to salesforce using data loader.Implemented Service cloud for multiple teams.Design Integration Landscape for Salesforce with external systems. Developed Web-to-Case and Email-to-Case functionality and Implemented salesforce best practices in the application. Involved in requirements gathering from business and converting them into solution for development and Estimating the total effort for development.Responsible for design, developing and implementing company facing Solution.Providing demos to Business before go- live and conducting UAT.Developed multiple complex Reports and dashboard and helped business to track their KPI.

Support , Maintenance and Enhancement of multiple dot net Application.Resolving issues and data fix in sql. Generating Reports from sql server based on Business criteria.Preparing Data load in Cognos and creating business hierarchies in Cognos.Creating Salesforce POC for legacy application and upskilling in Salesforce.