Sales Specialist
Current Established long-term professional relationships with key stakeholders and accounts, enhancing clientretention and stakeholder engagement. Consistently received positive feedback from stakeholders and clients, affirming the quality of work delivered. Driving growth and expansion through strategic sales initiatives. Establishing sales goals, while forecasting future sales trends, leading to enhancing business profitability. Demonstrated adeptness in using Excel, Google Sheets, and ERP systems to manage pricing adjustments and equipment inventory tracking. Conducted in-person negotiations with stakeholders, resulting in a high success rate for sealing deals and offers. Preparing commercial offers and invoice for Giga projects and international chains while working with KES Raqtan accounts, incorporating GA/MEP layouts. Expert in utilizing ERP and CRM systems like Microsoft Dynamic AX, Microsoft Dynamic 365, SAP, Pipe drive, and Salesforce, enhancing process efficiency. Effectively addressed customer inquiries to attain an above-average customer satisfaction rate. Developed and presented persuasive sales proposals, increasing deal-closure rates. Participated in trade shows, successfully identifying new product and service opportunities. Partnered with cross-functional teams - marketing and finance, ensuring timely and transparent project updates. Generated project status reports to upper management for mitigating delays and resolving issues proactively. Acquired deep understanding of customer business workflows to identify upsell and cross-sell opportunities,increasing product adoption rates. Utilized the Etimad platform for project quotations and submissions, facilitating efficient communications and approvals.