Mohammed Arfan Email & Phone Number

Manchester Area, United Kingdom

• Actively testing front-end websites and mobile applications.• Formulating and leading implementation of release test strategies.• Collaborating with developers to grasp software requirements, verifying new features and bug fixes.• Proficient in generating datasets.• Basic use of GitLab – for releases and merge requests• Self-motivated with a record of achieving goals.• Designing and executing testing at all levels (from start to finish).• Lead the validation process for new functionalities and issue resolutions.• Secured successful releases as well as helping with the failure stories/tickets.• Develop and deploy test strategies for each release.• Reporting, and monitoring software defects and discrepancies.• Used Browser Stack/Google Emulator/Lambda Test to test across different devices and platforms.• Collaborate with product owners and developers to understand software and customer needs.• Participating in all phases of product testing, including planning, refinements, retrospective and other ceremonies• Use of Agile methodologies.

Manchester, Greater Manchester, United Kingdom

Training new team members upon their arrivalUsing the JIRA platform to log issues for the developers and test the bug in live once deployedAccurately recreate and record errors (documenting)SQL – Running Scripts to check data on databases using SQL select statementsMainframe procedures / Running SQL on the mainframeDetailed Analysis and use casesManage changes to requirements documentationElicitation meetings and techniques to gather requirementsPresenting proposals to stakeholdersWorking closely with developers to ensure user satisfactionReport WritingPlanning and working to a flexible deadline

Manchester, Greater Manchester, United Kingdom

Manchester, United Kingdom

• Flexibility in approach and always ready to accept additional responsibilities hence always moving to different departments within the bank• Demonstrating repetitive tasks• Answering calls from professional clients providing excellent customer service• Always motivated by a desire to carry out the role to the highest standard • Proactive and accurate in everything that is done• Highly efficient in the use of Microsoft Outlook, Excel, Access and Word.• Acting in an ethical way at all times with accordance to the Company's procedures • Participating fully as a team member, relating to people in a friendly and professional manner

Oldham, United Kingdom

• Ensuring report tables and listings accurately reflect data within a database.• Entering data accurately onto computerised databases & Excel spreadsheets.• Locate and correct data entry errors utilising my excellent attention to detail.• Handling inbound telephone queries from professional clients using my excellent communication and problem skills.• Data manipulation in Excel spreadsheets.• Occasionally carrying out various administration tasks like, photocopying, filing.

Manchester, United Kingdom

• Proof Listing and Data entry at high levels of accuracy.• Identifying errors in GSCE and A-Level grades.• Keeping confidentiality and integrity at all times.• Communicating with several teams to ensure grades are accessible on results day.• Assisted in all areas of internal IT within the organisation.

Manchester, United Kingdom

• Data Technologies • Information, Systems and Organisational Life• Media Making • Media, Culture and Society• Creative Digital Media Production • Developing InfoComms Projects• Media Texts and Ethics• Web Site Development• Agency Ready • Digital Living: Social Media and Mobile Technologies in a Globalised World• Information and Communications Portfolio • Systems Thinking and Organisational Resources

Oldham, United Kingdom

• Providing first level technical support to customers.• Conveying technical solutions in a clear and concise manner.• Installing and configuring computer hardware operating systems and applications.• Monitoring and maintaining computer systems and networks.• Talking clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues.• Troubleshooting system and network problems and diagnosing and solving hardware or software faults.• Working as part of a team to provide technical support to our clients via email, ticketing and phone support.• Following diagrams and written instructions to repair a fault or set up a system.• Prioritising and managing many open cases at one time.• Rapidly establishing a good working relationship with customers and other professionals.• Conducting electrical safety checks on computer equipment.• Escalating support queries where required.

Information And Communications, Information Technology, First Class Bachelor’S Degree

Activities and Societies: Code club Writing project Student ambassador

Bachelor'S Degree, Information Technology, 1:1

I studied Information Communication Technology at The Manchester Metropolitan University. I achieved a top First Class Degree (came second.